Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer QA/Test
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The IBM Sustainability Software business unit is seeking talented Software Developers to work on building integrations into their products. The role involves collaborating with a global team to create new capabilities for their Asset Management portfolio. The position requires strong attention to detail, analytical thinking, and excellent communication skills. The role includes test planning, manual and automated testing, defect tracking, CICD process improvement, and collaboration with various stakeholders.
Salesforce Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position focuses on designing and developing scalable Salesforce applications, collaborating with stakeholders, implementing service processes, ensuring compliance, and mentoring junior developers. It requires a Bachelor's degree, experience with Salesforce Service Cloud and Field Service Cloud, proficiency in Visual Studio, GitHub, and SFDX, and strong problem-solving, communication, and leadership skills.
Associate User Experience Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The job posting is seeking a talented graduate designer to join a creative design team within IBM Software's Asset Lifecycle Management division. The role involves translating design research into mockups, prototypes, and specifications, collaborating with various stakeholders, and understanding business problems to ensure context for deliverables. The position requires 1-3 years of experience in UI design, proficiency with design tools, strong communication skills, and a positive attitude. Familiarity with modern design trends, including AI and accessibility, is preferred.
Ingénieur électrique en support à la production
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
Lusine dIBM à Bromont est une entreprise de fabrication de haute technologie qui valorise ses employés et offre un environnement de travail stimulant. Le poste d'ingénieur électrique consiste à développer et soutenir les processus de test en fabrication pour les cartes de la gamme IBM, contribuant à la validation électrique des cartes avancées et à la croissance de l'usine.
SAP MM-PUR Lead (TAX)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a SAP MM Lead position at IBM Consulting. The role involves leading the Materials and Purchasing functional area in a large-scale SAP S/4HANA implementation project, focusing on Procure-to-Pay processes. The position requires strong experience in end-to-end SAP MM projects, leading functional teams, and knowledge of Brazilian localization, tax, and import functionalities. The role offers opportunities for career growth and development in a collaborative environment.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires SAP functional experience, project management skills, and the ability to lead teams in client-facing setups.
DevOps Lead Engineer and Build Master
Company: IBM
Location: Leiden, NL
Posted Dec 04, 2025
The job posting is for a DevOps engineer position at IBM IntelliMagic in Leiden. The role involves developing and maintaining test frameworks, build scripts, and automation systems for mainframe and storage systems performance management software. The ideal candidate should have a strong technical background, problem-solving skills, and the ability to work well with developers and testers.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring expertise in SAP platforms and mobile app development. It highlights collaboration with global clients and technical skills in enterprise mobility architecture.
Associate Package Consultant - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 04, 2025
IBM Consulting offers a Associates Program for university hires, providing opportunities to work with diverse clients worldwide. The role involves assisting clients in selecting, implementing, and supporting application packaged solutions. The company focuses on professional development, continuous learning, and personal growth in a culture of coaching and career advancement.
Data Engineer - Data Integration
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The text describes a job role requiring data architecture development, KPI tracking, business report creation, and data-driven optimization. It outlines educational qualifications, technical expertise in data science and visualization tools, and preferred skills like Python and NLP. The position emphasizes analytical and collaborative abilities for stakeholders.
SENIOR DATA STRATEGIST
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Senior Data Strategist role at IBM Cloudability, focusing on multicloud cost data architecture, strategic vision, and collaboration with cross-functional teams. It outlines technical requirements like SQL expertise, data modeling, and cloud platform experience, emphasizing strategic thinking and business impact.
Estágio em Contas a Pagar
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The text promotes IBM Consulting as a career opportunity emphasizing long-term relationships, innovation, and professional growth. It highlights collaborative work with clients, technological ecosystems, and skills development through projects and mentorship programs.