Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Consulting Account Executive
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This role emphasizes building long-term client relationships, driving growth through sales strategies, and collaborating with partners to deliver innovative solutions in data and analytics.
Consulting Public Sector Digital & Technology Solutions Degree Apprenticeship
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and professional growth. It highlights competitive benefits, technical development, and client-focused roles with clear application guidelines.
Líder de PLM
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This text describes a career in IBM Consulting, emphasizing long-term client relationships, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities focused on Product Lifecycle Management (PLM) and highlights required skills like agile methodologies and technical expertise in PLM tools. The role involves collaborative work with multidisciplinary teams and offers a hybrid work model with locations in São Paulo.
SAP HANA FIN FI Consultant -Group Reporting
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work. It outlines role responsibilities, required skills, and professional development in SAP technologies.
S/4 HANA SCM PP Senior Managing Consultant
Company: IBM
Location: MADRID, ES
Posted Dec 20, 2025
This role involves designing SAP S4HANA solutions for industrial clients, collaborating with cross-functional teams, and requiring expertise in PP configuration and integration. It emphasizes career growth, innovation, and impactful client partnerships through IBM's technology ecosystem.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
This job description highlights a career in IBM Consulting focused on SAP implementation and client collaboration, emphasizing global opportunities, technical expertise, and professional growth through strategic partnerships and innovative technology.
Senior Managing Consultant SAP EAM Lead
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This job description highlights a career in IBM Consulting focused on SAP projects within the utilities sector, emphasizing collaboration with global clients, strategic leadership, and technological innovation. It outlines responsibilities involving complex implementations, cross-functional team management, and alignment with industry best practices.
Order to Cash Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 20, 2025
IBM seeks an Order to Cash Analyst to handle transactional tasks, collaborate with clients, and drive innovation. The role emphasizes problem-solving, communication, and achieving business goals in a dynamic environment.
Incident Response Consultant
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description outlines a Security Consultant role at IBM, focusing on incident response, cybersecurity advisory, and technical expertise. The position requires skills in threat hunting, forensic analysis, and cloud technologies, with opportunities to work on high-profile cybersecurity cases and develop enterprise security strategies.
Technical SME Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
IBM Consulting offers long-term client relationships and collaboration opportunities, focusing on hybrid cloud and AI solutions. The role involves technical oversight and project management for SAMHSA's infrastructure, requiring expertise in AWS and SAMHSA applications.
Consultor SAP TM
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This role involves working with IBM's global clients to advance hybrid cloud and AI initiatives through technical expertise and innovation. Responsibilities include implementing SAP solutions and collaborating in delivery centers with industry-specific skills.
SAP FI Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This text describes a SAP S4HANA FI Consultant role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, financial process optimization, and career growth opportunities through innovative solutions and global teamwork.