Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Engineer-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 20, 2025
This job description outlines a Data Engineer role at IBM, emphasizing responsibilities such as designing solutions, continuous improvement through agile frameworks, and required expertise in technologies like Apache Spark, Hadoop, Python, and cloud platforms. It highlights both technical skills and collaborative teamwork expectations.
Snowflake Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
This job description outlines a role as a Snowflake and ETL developer for IBM Consulting, focusing on data solutions for electric utility initiatives. The position emphasizes collaboration with clients, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic partnerships.
Solution Consultant-Talent Transformation BPO
Company: IBM
Location: DALIAN, CN
Posted Dec 20, 2025
This text describes a career opportunity at IBM Consulting focusing on BPO solution design with emphasis on collaboration, innovation, and long-term career growth. It outlines responsibilities, required education, technical expertise, and soft skills needed for the role.
Application Developer-Java & Web Technologies
Company: IBM
Location: Segrate, IT
Posted Dec 20, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in areas like Java, Quarkus, and Kubernetes. It highlights the importance of curiosity, problem-solving, and continuous learning in a supportive professional environment.
Researcher - Talent Acquisition Team
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This role involves leading high-impact research projects to support executive hiring, ensuring diversity in talent pipelines, and collaborating with stakeholders to align research with business strategies. Requires a bachelor's degree and expertise in talent intelligence.
ESRI Utility Network FTE
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 20, 2025
The text describes a role at IBM Consulting involving client collaboration, innovation in technology adoption, and career growth opportunities. It highlights technical expertise, strategic partnerships, and a culture of continuous learning and problem-solving.
Consultant, Data Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
IBM seeks a Data Engineer to design Snowflake solutions, requiring expertise in data pipelines, cloud platforms, and collaboration. The role offers flexibility and integration into IBM's organization post-acquisition.
Data Engineer-Business Intelligence - 5658115
Company: IBM
Location: NO City, BR
Posted Dec 20, 2025
The text describes a role in IBM Consulting focused on AI and data engineering, emphasizing collaboration, innovation, and career growth. It highlights responsibilities like designing AI systems, working with global teams, and required skills in machine learning and MLOps. The tone is promotional and confident about the opportunities and technologies involved.
Software Developer - Java
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job posting seeks a Java Developer with expertise in Java 21, Spring Boot, and modern enterprise technologies. Responsibilities include designing applications, integrating messaging systems, and using AI-driven tools for modernization. Requirements emphasize experience with specific frameworks, cloud-native architectures, and DevOps practices.
Full Stack .Net Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
IBM Consulting offers roles in application development with Microsoft technologies, emphasizing innovation, client collaboration, and career growth opportunities through strategic partnerships and technical expertise.
Application Developer-Microsoft .NET
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
This text promotes a Software Developer role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, career growth opportunities, and innovative problem-solving in a supportive technical environment.
Senior Solutions Architect
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This text promotes IBM Consulting's career opportunities, emphasizing long-term client relationships, innovative solutions, and professional growth. It outlines the role of a Solution Architect, required expertise, and the company's focus on delivering impactful results through collaboration and technical expertise.