Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Solution Architect-Cognitive Computing
Company: IBM
Location: Taipei, TW
Posted Dec 20, 2025
This text describes a job opening for an AML Solution Architect requiring technical expertise in AML compliance systems, SQL proficiency, API integration skills, and knowledge of AML regulations. It outlines responsibilities including system design, regulatory compliance, and problem-solving in AML implementations.
Managing Consultant - SAP (MM) Procure to Pay
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This job description highlights a career in IBM Consulting with opportunities for professional growth, collaboration with global clients, and leadership in SAP solutions. It emphasizes strategic roles, technical expertise, and project management skills required for success in the position.
Cloud System Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This job description outlines a Cloud System Administrator role with responsibilities in managing Azure and GCP cloud infrastructure, requiring expertise in networking, security, and Kubernetes. The position emphasizes collaboration, mission-critical operations, and career growth within IBM's supportive culture.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 20, 2025
This role involves leading IBM's innovation through system development, driving global impact with technical expertise and career growth opportunities. The position emphasizes collaboration, agile environments, and access to advanced tools, positioning candidates to shape enterprise solutions and contribute to IBM's success.
Full Stack Developer (Golang)
Company: IBM
Location: Kochi, IN
Posted Dec 20, 2025
The role involves designing scalable backend and frontend solutions, working with modern technologies, and contributing to cloud-native innovations. IBM emphasizes growth, collaboration, and continuous learning in a dynamic environment.
SAP HANA FIN-FSCM
Company: IBM
Location: Bogota, CO
Posted Dec 20, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration, innovation, and career growth. It highlights responsibilities involving SAP solutions, client partnerships, and technical expertise in areas like CLM and HANA. The role offers opportunities for skill development and impactful client work.
Technology Partner Specialist - Service
Company: IBM
Location: Mumbai, IN
Posted Dec 20, 2025
IBM's role focuses on driving revenue growth through collaboration with partners, leveraging hybrid cloud and AI technologies, and fostering innovation. The position emphasizes career development and impactful solutions while promoting a supportive culture for global teams.
Digital Sales Specialist Automation Platform for UKI Market - IBM Dublin
Company: IBM
Location: Mulhuddart, IE
Posted Dec 20, 2025
The text describes a Digital Sales Specialist role at IBM, emphasizing collaborative opportunities, career growth, and impactful work. It highlights the company's commitment to innovation, client success, and professional development through excellent onboarding and learning culture.
Penetration Tester
Company: IBM
Location: Pune, IN
Posted Dec 20, 2025
The text describes IBM's infrastructure role requiring cybersecurity expertise in penetration testing, emphasizing skills in automated/manual testing tools like BurpSuite/ZAP, OWASP Top 10 vulnerabilities, and security methodology analysis for infrastructure protection.
Líder Técnico Mainframe – DB2, COBOL e Automação
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, technical leadership in Mainframe solutions, and opportunities for career growth. It highlights impactful work with clients, technical expertise requirements, and a culture of evolution and empathy.
Application Developer-MuleSoft
Company: IBM
Location: Hyderabad, IN
Posted Dec 20, 2025
This role involves collaborating with global clients to innovate in hybrid cloud and AI, emphasizing teamwork, technical expertise, and career growth opportunities.
QA/Test Developer Intern 2026
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 20, 2025
This text describes a Business Analyst role requiring expertise in translating business processes into IT requirements, collaborating with teams, documentation, testing, and compliance. It outlines responsibilities, education requirements, and technical skills needed for HR systems and system architecture knowledge.