Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr. Managing Consultant - Enterprise Strategy
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The Enterprise Strategy practice helps businesses identify AI opportunities and turn strategy into action. The role involves setting project plans, leading analyses, and driving content creation for AI and digital transformation projects.
Consultor SAP EWM Senior
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a senior SAP Consultant role. The role involves working with clients globally, delivering high-quality SAP solutions, and leading teams. It requires expertise in SAP modules, project management skills, and knowledge of AI and cybersecurity.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on large-scale projects across various industries, utilizing IBM's technology platforms and partner ecosystem. The position requires strong communication skills in Japanese and technical expertise in areas such as open systems, web applications, mobile applications, and cloud-native development.
Senior SAP Security Consultant
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
The job posting is for a Senior SAP Security Consultant position at IBM Client Innovation Center. The role involves working closely with clients to ensure their SAP landscape meets security standards and regulations. The position requires strong experience with SAP Application Security, role-based access control, compliance, and risk management. The company offers a dynamic work environment, opportunities for growth, and a strong social community.
Systems Expert Labs Delivery Consultant
Company: IBM
Location: CANBERRA, AU
Posted Dec 04, 2025
The text describes a role in IBM Technology Expert Labs, emphasizing career growth, delivering world-class services, solving complex client challenges, and providing technical expertise. It highlights responsibilities like solution engineering, technical support, and professional development, along with required education and experience in IBM technologies.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.
Senior Storage Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Senior Storage Administrator role supporting a federal healthcare enterprise. The role involves installing, maintaining, and troubleshooting storage and backup environments, with a requirement for a Public Trust Clearance and onsite work at the Rockville, MD location.
Technical Consultant-Data Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The DLP Specialist will implement, manage, and monitor Data Loss Prevention strategies to protect sensitive information, working closely with IT security, compliance, and business units.
Customer Success Engineer
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.
Développeur C# .Net Expérimenté - IBM Client Innovation Center - H/F - Strasbourg
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, providing deep technical and industry expertise to clients worldwide. The role requires developing software for hybrid cloud and AI solutions, collaborating with teams, and staying updated with technology trends. Strong technical skills in .NET Core, SQL, REST services, and agile practices are required, along with good communication skills in French and English.
SOAR SME (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an SOAR Subject Matter Expert, responsibilities include developing playbooks, designing automation solutions, participating in incident response, integrating SOAR with security tools, and providing customer support. The role offers individual career path, training, certification, knowledge sharing, and the possibility to work on large IT projects.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful problem-solving. It emphasizes growth opportunities, technological innovation, and a supportive culture for long-term career development.