Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP FIN CO
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This role involves collaborating with global clients on hybrid cloud and AI projects, requiring expertise in SAP, project management, and technical integration skills. The position emphasizes strategic partnerships, complex system design, and achieving business outcomes through innovative technology solutions.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the IBM BPO division. It highlights the role of a Process Analyst responsible for various tasks related to invoice processing, vendor management, and payment reconciliation. The position requires a bachelor's degree, preferably a master's degree, and experience in accounts payable and invoice management. The role involves working with stakeholders, meeting service level agreements, and utilizing Microsoft Office and ERP software.
Application Developer-Cloud FullStack
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves collaborating with visionaries across industries, using best practice technologies and tools to develop customized systems. Required skills include proficiency in Java Spring Framework, Spring Boot, RESTful APIs, OOP design patterns, ORM tools, and microservices.
AI Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet the demands of heterogeneous environments, data explosion, digital automation, and cybersecurity threats. The company seeks a motivated and technically skilled professional to join their AI and Data Science development team, where they will contribute to designing, developing, and implementing AI solutions, collecting and analyzing data, and optimizing company performance. The role requires proficiency in Python, React, machine learning algorithms, software engineering principles, and MLOps tools.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The position involves working on hybrid cloud and AI projects, collaborating with clients globally, and utilizing IBM's technology platforms. The role requires 4-6 years of experience in full stack development, including Java Spring Boot, Angular, and Microservices.
Package Consultant-Oracle Cloud HCM Analytics
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients across various industries. The Consultant position requires strong client-facing skills, technical knowledge, and the ability to develop solutions that improve user experience, performance, reliability, and scalability.
Data Engineering Internship
Company: IBM
Location: Casablanca, MA
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on data engineering roles. It highlights the importance of long-term relationships with clients, collaboration, and continuous learning. The role involves developing data pipelines, working with cloud data platforms, data modeling, documentation, and automation. Preferred experience includes SQL, data warehousing, and cloud platforms like GCP, AWS, Azure, and Snowflake.
Package Consultant-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves working with clients globally, delivering high-quality SAP solutions, and being a trusted business advisor. The role requires strategic SAP solution focus, comprehensive solution delivery, and experience in enterprise mobility architecture and mobile app development.
Senior Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled Software Developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position requires excellent understanding of system design, integration best practices, and experience with OpenShift or Kubernetes. The role also emphasizes collaboration, personal organization, and the ability to work well within a distributed global team.
Associate SAP Functional HR - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text is a job description for an Associate role at IBM, specifically for a Package Consultant position. It highlights the responsibilities, required education, technical expertise, and skills needed for the role. The position involves working in IBM's Client Innovation Centers, collaborating with business teams, resolving functional issues, and supporting SAP system implementations. The role requires a Bachelor's degree, strong Excel skills, and knowledge of at least one SAP module. The company values passionate, original thinkers who are eager to learn, solve problems, and drive progress.
Application Developer - SAP ABAP HANA
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP ABAP development. It outlines the required education, technical expertise, and preferred experience for the role. The position involves designing, developing, testing, and supporting SAP ABAP code, collaborating with functional analysts and business users, and staying up-to-date with the latest technologies.
CPI - Électrique en support à la production
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
Lusine dIBM à Bromont est une entreprise de fabrication de haute technologie qui produit des processeurs pour les serveurs IBM et des modules pour les télécommunications. Ils recherchent des candidats qui aiment relever des défis et favoriser leur épanouissement. L'entreprise offre un environnement de travail sécuritaire, une rémunération compétitive, des avantages sociaux complets, un horaire flexible, des activités sociales et des rabais corporatifs. Le poste d'ingénieur électrique consiste à développer et soutenir les processus de test en fabrication pour la validation de produits complexes.