Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
AI Engineer (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Scientist, you will solve business problems using tools like Python, R, and TensorFlow, prepare and analyze data, implement AI models, and communicate results to clients. The role offers individual career paths, training opportunities, a knowledge-sharing culture, and the chance to work on projects in a large IT company.
Application Developer - Open Source
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting seeks a Python Developer to design AI applications, collaborate on projects, and integrate technologies like Salesforce and Watsonx. The role emphasizes innovation and collaboration in solving complex challenges.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation and professional growth. Required skills include Java, VueJS, and Japanese proficiency, with opportunities for career development.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Senior Managing Consultant - Finance Transformation
Company: IBM
Location: New York, US
Posted Dec 04, 2025
This job description highlights a Senior Managing Consultant role in IBM Consulting, focusing on finance transformation with emerging technologies like AI. It emphasizes collaboration, innovation, and career growth opportunities within a supportive ecosystem.
Data Engineer - Data Integration
Company: IBM
Location: Calgary, CA
Posted Dec 04, 2025
This role at IBM Consulting involves working closely with clients to design, deliver, and optimize technology solutions. The position requires strong technical skills, problem-solving abilities, and collaboration with clients and partners. The company values innovation, agility, and a client-focused approach.
Application Developer - AWS Cloud FullStack
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 04, 2025
This job description outlines a role involving AWS technologies, Java, and Oracle skills, with responsibilities focused on client delivery and innovation. Requirements include a bachelor's degree and technical expertise in specific tools and frameworks.
Senior Attorney
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
This job description outlines a legal role requiring expertise in contract negotiation, legal advisory, and cross-functional collaboration. The candidate must possess strong Japanese/English communication skills, commercial acumen, and experience in areas like M&A, compliance, and IT law. It emphasizes independence, strategic thinking, and fluency in both languages.
Package Consultant-SAP Ariba
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain solutions using Ariba applications. It highlights the role's responsibilities, required education, and technical expertise, emphasizing the importance of long-term client relationships and collaboration.
Technical- Sales or CSM (PwD Ecuador)
Company: IBM
Location: QUITO, EC
Posted Dec 04, 2025
The text describes various roles and responsibilities within IBM Legal in Ecuador, including Client Service Manager, Service Manager, Arquitecto, and Technical Sales Arquitect & Specialist. These roles involve providing client support, managing contracts, defining system architecture, and developing brand-specific solutions.
Senior IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful team. It outlines role responsibilities, required expertise in containerization, networking, and cloud-native development, along with preferred qualifications and tools for success.
Data Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Engineer, you will gather, store, and process data, collaborate with diverse teams, and implement predictive models. The position requires a Bachelors Degree and skills in data visualization, reporting, spend analysis, SQL, data modeling, and business acumen in procurement.