Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Industry Consultant-Life Sciences
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include executing and maintaining serialization master data updates, supporting new product launches and mandate implementations, collaborating and troubleshooting data issues. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes 8-12 years of experience with serialization systems, strong understanding of master data management principles, and effective communication skills.
Package Consultant-Workday Finance Planning
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Workday Financial Planning Consultant, you will identify business requirements, align them with clients' financial planning processes, and provide expert guidance on industry standards. The role requires a Bachelor's degree, 4+ years of experience in Workday Adaptive Planning implementation, and certifications in Workday Adaptive Planning Core, Applied, and Integration.
DB2 Modernization Jr Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role offers opportunities to work with IBM clients on innovative solutions, emphasizing collaboration and career growth. It highlights strong technical skills and a supportive environment for professional development.
Senior Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role in the HashiCorp engineering team. The team builds the Infrastructure Cloud, which allows enterprises to take a unified approach to infrastructure and security lifecycle management. The role involves designing, prototyping, and implementing features and tools while ensuring stability and usability. The position requires at least 5+ years of experience as an engineer, with a focus on Golang development and experience with distributed systems on cloud providers like AWS, Azure, or GCP.
Application Developer-ServiceNow
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and problem-solving using best practice technologies and tools.
Data Scientist-Advanced Analytics
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The role of a Data Scientist with Advanced Analytics skills involves leveraging deep data and analytics expertise to address business challenges. The role requires proficiency in mathematical optimization, discrete-event simulation, rules programming, and predictive analytics. Key technologies include Python, Pandas, NumPy, Matplotlib, Seaborn, and Plotly. The role also involves data processing, programming, and automation using Python.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Shanghai, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required technical expertise.
SAP SuccessFactors Compensation BA/Design Lead
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves leading remote design workshops, facilitating verification sessions, and performing testing and integration mapping. The role requires strong experience with SuccessFactors Compensation and agile methodologies, as well as the ability to collaborate across multiple teams and drive end-to-end process alignment.
Oracle OIC & Fusion Technical Architecture Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves technical integration for Oracle Cloud implementation projects. The role requires extensive experience with Oracle Fusion Cloud, OIC integration, and various integration technologies. The position emphasizes collaboration, problem-solving, and leadership skills.
Associate SAP Functional- SuccessFactors Core HR - Entre Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text is a job description for an Associate role at IBM's Client Innovation Center in Nova Scotia. It highlights the responsibilities, required education, and technical expertise needed for the position. The role involves designing and deploying HR technology solutions, conducting requirements analysis, and providing training and support. The company values passionate, original thinkers who are eager to learn and solve complex problems.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, hybrid cloud and AI solutions, and SAP HANA FIN experience. It outlines required education, technical expertise, and preferred experience for the role.
Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term relationships and collaboration with global clients. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires experience in cloud migration projects, preferably with Red Hat OpenShift, and expertise in technologies like Kubernetes, Docker, APIs, microservices, and CI/CD tools. The role emphasizes collaboration, innovation, and continuous learning.