Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Brand Sales Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to become Brand Sales Specialist interns, working closely with clients to understand their needs and deliver tailored solutions using IBM's industry-leading products. The role involves sales prospecting, building credibility, solution selling, end-to-end sales process management, and collaboration across the IBM sales ecosystem.
Assistant Manager - Finance & Administration Delivery - Record to Report
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Assistant Manager in Record to Report (R2R). The position involves general accounting responsibilities, coordinating accounting activities, identifying risks and opportunities, and ensuring client service level agreements are met. The role requires a bachelor's degree, 6+ years of experience in R2R, expertise in various accounting tasks, and strong interpersonal skills. IBM Consulting values curiosity, continuous learning, and long-term career growth.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery for public and private sector clients. It lists requirements including education, DevOps experience, and proficiency in tools like Kubernetes, Docker, and Azure cloud platforms.
Internship: Business Operations Professional
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Consulting offers internships for university students in business-related fields. Interns work with the latest technologies, collaborate with global teams, and gain skills through education and mentorship. The role involves participating in consulting projects and experiencing firsthand how to transform clients' businesses.
Junior Database Specialist
Company: IBM
Location: Sofia, BG
Posted Dec 04, 2025
The job posting is for a Database Specialist for zOS at IBM. The role involves enabling technical development and testing activities for various databases on zOS and related products. The position requires setting up and configuring database instances, advising teams on database solutions, assisting with customer requirements, and creating personal development plans. The team provides infrastructure and platform services to global ISVs and partners, collaborating with IBM Development and partners to provide leading-edge solutions on IBM Z and LinuxONE.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.
Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the key responsibilities and requirements for a Data Engineer role at IBM Consulting. The role involves designing, building, and optimizing data pipelines using AWS services like Glue, Athena, and Redshift. The ideal candidate should have 5+ years of experience in data engineering, strong knowledge of SQL, Spark, and Python, and familiarity with lakehouse architecture and cloud security best practices.
Team HR Partner-Japanese Bilingual
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The HR Partner role is a strategic consultant to leadership, supporting managers and transforming HR support. It involves engaging with managers, enhancing digital layers, co-creating HR offerings, building expertise, and collaborating across teams. The role requires HR knowledge, collaboration skills, communication abilities, problem-solving, project management, and client focus.
Hardware Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's job description emphasizes innovation, collaboration, and solving complex problems through cutting-edge technology. It highlights opportunities in hardware development, quantum computing, and AI, while outlining required skills and a positive work environment focused on growth and impact.
Senior Managing Consultant – SAP HANA FIN FI
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Managing SAP consultant. The role involves leading and implementing SAP solutions, working with clients globally, and collaborating with a team to deliver high-quality results. The position requires expertise in SAP HANA FIN FI solutions, SAP S4HANA, project management, and fluency in Danish and English.
BigData Technical Consultant /Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights IBM's role in supporting customers with hybrid cloud and AI-driven transformations, emphasizing collaboration, innovation, and career growth opportunities. It outlines required expertise in data analytics, programming, and technology implementation, while showcasing IBM's culture of fostering skills and professional development.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the role in improving hybrid cloud and AI journeys for innovative companies, and the need for strong communication and collaboration skills. The text also lists required and preferred education, technical expertise, and professional experience.