Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Storage Partner Technical Specialist
Company: IBM
Location: BRUSSELS, BE
Posted Dec 04, 2025
The IBM Storage portfolio offers advanced hardware and software solutions for critical IT environments, enabling innovation in AI, Cyber Resiliency, and Hybrid Cloud. As a Junior Technical Sales Specialist, you will drive presales activities, work with expert colleagues, and help clients across Belgium and Luxembourg adopt cutting-edge technologies. The role requires strong technical expertise, communication skills, and a passion for technology.
System Administrator (TS/SCI Full Scope Polygraph)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. As a System Administrator, you will work closely with IBM and client leaders to plan, deliver, and deploy IBM BigFix-based configurations and patches. The role involves managing system patches, distributing patches to endpoint nodes, and collaborating with clients to optimize and trailblaze new solutions. The position requires strong technical skills, problem-solving abilities, and excellent communication skills.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as an Associate Software Developer. The role involves working with clients to co-create solutions using best practice technologies and tools. Required skills include proficiency in Java, Spring Framework, Spring Boot, RESTful APIs, OOP design patterns, ORM tools, and microservices.
Digital Sales Technical Specialist Data Platform for UKI Market - Dublin Based
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The text describes a technical sales specialist role within IBM's Technology Data product portfolio. The position requires deep technical expertise in data management, governance, business automation, AI, and data science solutions. The specialist will work closely with clients to understand their business needs, deliver solution demonstrations, and collaborate with the wider IBM ecosystem and business partners.
Entry Level Cloud Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM seeks Software Developers to contribute to Cloud platform innovations, focusing on infrastructure solutions, automation, and compliance. The role involves collaborating with teams to design scalable systems and advance technology.
C/C++ Advisory Software Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This job posting highlights an exciting opportunity to join IBM Instana's product team, working with cutting-edge technologies like Watsonx and OpenTelemetry. The role emphasizes technical expertise, collaboration, and innovation in developing core components and contributing to open-source communities. Key requirements include proficiency in C/C++, Rust, and experience with observability tools, while the position values leadership potential and a fast-paced team-oriented environment.
Digital Sales Specialist: Federal Automation Platform
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
The role of a Digital Sales Specialist at IBM involves working with AI-powered products to help clients reduce repetitive work and improve business performance. The position offers excellent onboarding, a collaborative sales environment, and opportunities for career advancement. Key responsibilities include accurate deal closure forecasting, cross-selling opportunities, collaboration on new business campaigns, designing use cases and proofs of concept, and presenting high-level value propositions to clients.
Application Developer-Oracle Middleware
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, responsibilities including feature development and stakeholder engagement, and required technical expertise in Oracle technologies.
Senior Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job posting is seeking highly skilled and motivated full stack developers to join IBM's software team. The role involves designing, developing, and deploying cloud applications and CI/CD automation to improve security, compliance, and efficiency. The ideal candidate should have extensive experience in software engineering, cloud platforms, and modern development practices.
Associate Application Developer - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 04, 2025
The text describes the Associate Developer role at IBM Consulting, highlighting the opportunity to work with diverse clients, focus on professional development, and collaborate on innovative projects using cutting-edge technologies. It emphasizes the company's culture of continuous learning, long-term relationships, and making meaningful impact.
Package Consultant-Pega
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
This role involves leading complex projects with global clients, focusing on hybrid cloud and AI solutions, requiring expertise in Pega and Agile methodologies. The position emphasizes collaboration, innovation, and technical leadership across multiple industries.
Digital Seller – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break beyond boundaries with innovative methods. They are seeking recent graduates who can combine technical interests with people skills to prospect and co-create solutions with clients, partners, and colleagues. The role of a Digital Seller involves qualifying leads, converting them into new business opportunities, and collaborating with colleagues across the Sales team. IBM provides comprehensive onboarding, a learning culture, and ongoing development to set up success and advance careers.