Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Solutions Engineer
Company: IBM
Location: Stockholm, SE
Posted Dec 04, 2025
The Solutions Engineering team at HashiCorp serves as the primary technical resource and internal advocate for customers. Solutions Engineers partner with Sales Executives to support the customer journey, from pipeline creation to renewals. They act as trusted advisors, demonstrating the business value of HashiCorp solutions and driving expansion and adoption. The role requires strong communication, problem-solving, and collaboration skills, as well as deep technical expertise in DevOps, IT operations, security, and HashiCorp tools.
Data Migration Technical Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on long-term growth. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves designing, developing, and supporting Oracle eBS application solutions, collaborating with teams, and ensuring data integrity during migration.
Front-End Developer (Headless Commerce)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The FrontEnd Developer position focuses on designing, developing, and optimizing cutting-edge eCommerce experiences using headless commerce architectures. Key responsibilities include building responsive and scalable frontend experiences, collaborating with teams, implementing API integrations, optimizing performance, and staying updated on industry trends.
Data Scientist Intern 2026 (Buffalo, NY)
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance knowledge, gain experience, and build a compelling portfolio by working on client projects. The role emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.
Java Tech Lead for Financial Institution
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
This text describes a Java team lead role at IBM Consulting focused on modernizing legacy applications and collaborating with clients globally. It outlines technical responsibilities, required expertise in Java technologies, and work arrangements, presenting a professional job description with no overtly positive or negative tone.
Sr. Product Manager - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Product Manager for Project Infragraph, a new capability of the HashiCorp Cloud Platform. The role involves defining, building, and scaling the Connectors Ecosystem, which ingests infrastructure resource data into the graph to enable key use cases. The position requires collaborating with internal and external stakeholders, defining product requirements, and supporting go-to-market efforts.
Federal Compliance CAS and FAR Expert
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description outlines a role requiring expertise in US Federal Government contracting compliance, with emphasis on FAR, CAS, and DFARS regulations. The position demands strong problem-solving skills, communication abilities, and cross-functional collaboration across multiple departments.
AWS Cloud Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI solutions, and leverage IBM's strategic partner ecosystem and technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role.
Associate Designer-User Experience Design
Company: IBM
Location: BANGKOK, TH
Posted Dec 04, 2025
The text describes the Associate Program at IBM Consulting, which offers opportunities to work with diverse clients worldwide. It emphasizes professional development, ongoing learning, mentorship, and personal growth. The role of an Associate Designer involves improving digital innovation, conducting user research, creating wireframes and prototypes, and collaborating with various teams.
Security Manager - HashiCorp Vulnerability Management & Compliance Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically a Security Manager role focused on vulnerability management and compliance automation. The role involves leading and expanding security programs, overseeing vulnerability lifecycles, implementing automated compliance controls, and collaborating with various teams to embed security into development workflows. The position is part of IBM's HashiCorp division, which provides solutions for automating and securing multicloud and hybrid environments.
Oracleコンサルタント・開発リーダー
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes the role and responsibilities of an IBM Application Architect, who helps customers transform their businesses and solve complex problems. The role involves providing customized solutions using IBM platforms, acting as a technical leader and business partner, and creating solutions that reduce costs and increase profits and shareholder value. The text also mentions the opportunity to master new skills, collaborate with diverse team members, and deepen industry knowledge.
Software Engineer II - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role within the HashiCorp engineering team. The team builds infrastructure and security lifecycle management solutions using products like Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The role involves designing, prototyping, and implementing features, collaborating with various teams, and ensuring stability and usability. The position requires a bachelor's degree, 3+ years of experience in Golang, and expertise in distributed systems and cloud providers.