Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
Turbonomic's platform enables IT organizations to automate resource management and transform operations through full-stack automation. The role requires a Technical Product Manager with expertise in public cloud, container platforms, and DevOps tools to drive product innovation and customer value.
Product Manager - ALM Solutions Training
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The role involves developing and maintaining role-based learning paths for sales, technical partners, and customers. The position requires creating and delivering various training materials, collaborating with teams, facilitating training sessions, monitoring effectiveness, supporting certification programs, and continuously updating content. The ideal candidate should have experience in software training, strong communication skills, familiarity with digital learning platforms, and the ability to translate complex technical concepts into accessible learning experiences.
Senior Python Developer (Lead)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines a role in IBM Consulting focused on designing, developing, and maintaining scalable backend services using Python and Kafka. The position requires 8+ years of Python experience, expertise in Kafka-based systems, and knowledge of cloud platforms, containerization, and data engineering. Collaboration with DevOps and Data Engineering teams is emphasized.
Package Consultant-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on designing and developing SAP Composite Applications and mobile apps. It highlights the company's global presence, collaboration with clients, and the use of innovative technologies like hybrid cloud and AI.
Technology Expert Labs - Delivery Consultant
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. As a Delivery Consultant, you will work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires expertise in data and AI technologies, programming, and machine learning. The company provides excellent onboarding, a collaborative culture, and opportunities for career growth.
Data Engineer - BI
Company: IBM
Location: NO City, BR
Posted Dec 04, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise in data engineering and analytics. The position requires experience with tools like Databricks, Delta Lake, and Apache Spark, along with agile methodologies and collaboration with stakeholders. Key skills include Python, SQL, and Git, with emphasis on data governance and innovation.
Package Consultant-Oracle SCM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The job role involves implementing Oracle CPQ application functionalities, developing business requirements, technical designing, and solution designing. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes strong implementation experience in Oracle CPQ cloud, experience in BMLCCS, jQuery, XML, configuration, commerce integration, and document designer. Preferred experience includes Oracle CPQ certification, strong analytical and conceptual skills.
Technology Lifecycle Services Reals Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes an internship opportunity with IBM's Technology Lifecycle Services team. The role involves supporting renewals and expansions, identifying opportunities for service uplift, collaborating with internal teams, and learning to use IBM sales tools. The internship aims to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
This role involves working as a client-facing consultant for IBM Consulting, collaborating with clients globally to improve their hybrid cloud and AI journey. The consultant will work on projects related to Workday HR, Recruiting, and Talent Management modules, assisting clients in design, implementation, and support. Strong technical and communication skills are required.
Infrastructure Specialist-Cloud Application Operations
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, providing technical expertise to clients worldwide. It requires strong team player skills, training abilities, communication, and collaboration. The position offers technical operations support, application ID management, infrastructure elasticity, and disaster recovery. Preferred qualifications include a Masters degree and technical understanding of Client platform, PaaS, HA infrastructure, and load balancers.
Talent Acquisition Coordinator (Dutch language)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The Talent Acquisition Coordinator role at IBM is an integral part of HR, focusing on creating an outstanding employee experience. The role involves end-to-end recruitment process, tracking ongoing hires and projects, and ensuring a proactive approach to enhance the process. The ideal candidate has experience in HR recruitment, good communication and problem-solving skills, and a proactive and responsible approach.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and technical expertise in mobility platforms. It outlines responsibilities involving SAP applications, mobile app development, and industry-specific solutions, along with educational and experiential requirements for the role.