Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Assistente Financeiro Pleno - Hortolândia
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in payment processing and bank reconciliation. It highlights the importance of organization, analytical skills, communication, proactivity, and financial knowledge. The position offers opportunities for growth and development in a supportive environment.
ビジネス トランスフォーメーション コンサルタント（会計/経理財務領域）
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, collaboration, and working with visionaries across industries. It highlights the use of advanced technologies like AI and the company's robust technology platforms. The role involves end-to-end support consulting services in the accounting area, including ERP system implementation and BPO services. The position requires project management skills, business process reform experience, and strong communication abilities.
Security Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a rewarding career with long-term client relationships, collaboration with visionaries, and opportunities to work on hybrid cloud and AI projects. Consultants are trusted advisors who solve complex business problems using IBM's technology platforms and strategic partnerships.
ACCOUNT TECHNICAL REPRESENTATIVE-TALENT TRANSFORMATION
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in SAP HR Management System. It highlights the importance of knowledge in SAP HR, strong communication skills, and the ability to work with diverse priorities. The role involves inputting employee data, running reports, and providing solutions to issues.
Senior Data Engineer DataStage with French
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is seeking an experienced ETL Developer to design and build ETL solutions using IBM Infosphere DataStage. The role involves designing, implementing, and maintaining ETL data flows, collaborating with business analysts, optimizing data flows, ensuring data quality, and developing shell scripts and SQL code. The position requires a bachelor's degree, proficiency in IBM DataStage and SQL, fluency in French and English, and at least 2 years of experience with cloud-based ETL platforms.
Project Manager-Workday
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Project Manager, responsibilities include functional/technical expertise, project planning, setup of HCM modules in Workday, tracking project status, and managing client relationships. The role requires 10+ years of technical/functional experience, strong communication skills, and familiarity with AI-based project management tools.
MQ Cloud Admin
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The job posting is for a highly skilled Cloud Solutions Engineer to join the team. The role involves designing, implementing, and maintaining multi-instance setups for high availability, troubleshooting production deployments, and setting up active-passive server configurations using Google Cloud. The ideal candidate should have a bachelor's degree in a related field, at least 5 years of experience in cloud computing, and proven expertise in Kubernetes, GKE, Cloud Run, and App Engine.
Package Consultant-SuccessFactors Talent Mgmt
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities to drive innovation through IBM's technology platforms and partner ecosystem.
Cloud Security Consultant
Company: IBM
Location: Taguig City, PH
Posted Dec 04, 2025
The job posting is for a highly skilled Cloud Security Consultant to lead governance strategy, compliance, and optimization across AWS, Azure, and GCP. The role involves managing security frameworks, optimizing CSPM/CWP/SSPM platforms, threat intelligence, cross-team collaboration, and incident management. The ideal candidate should have 5+ years of experience with Prisma Cloud, SIEM/SOAR tools, and cloud-native environments, along with relevant certifications.
Full Stack Developer Intern
Company: IBM
Location: Antwerpen, BE
Posted Dec 04, 2025
This text promotes an IBM Consulting internship offering professional growth, collaboration with global clients, technical skill development, and exposure to innovative technologies. It emphasizes career advancement, mentorship opportunities, and a culture of continuous learning.
Senior Java Developer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The text describes the role of Software Developers at IBM in the global financial sector, focusing on designing, coding, and testing industry-leading solutions for platforms like Financial Transaction Manager. It highlights the responsibilities of an Architect and Senior Developer within a global team, including design, coding, mentoring, client interaction, and defect resolution. The role requires a Bachelors or Masters degree, 8+ years of development experience, expertise in Java, J2EE, SpringBoot, Microservices, Kubernetes, OpenShift, SQL, DB2, Oracle, and excellent communication skills.
HR onboarding professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The Onboarding Specialist role is crucial in the HR Operations team, responsible for delivering a seamless and engaging onboarding experience for new hires. The role ensures that employees feel welcomed, informed, and supported throughout their journey with the organization. The ideal candidate should have strong Japanese language proficiency, a background in HR operations, and a passion for creating positive employee experiences.