Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP S/4HANA Order to Cash Senior Managing Consultant
Company: IBM
Location: No City, US
Posted Dec 20, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and impactful projects. It outlines technical requirements, project management skills, and integration expertise needed for the position.
Procurement Operations SME
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description highlights IBM's Finance & Operations role as a critical driver of transformation and efficiency, emphasizing collaboration, innovation, and career growth opportunities within a dynamic global environment.
Technical Support Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 20, 2025
This job description highlights a Technical Support Engineer role at IBM focusing on data management solutions. It emphasizes collaboration with global teams, customer satisfaction, and opportunities for professional growth through advanced technologies and skill development.
Security Consultant Cloud Security Services
Company: IBM
Location: ABU DHABI, AE
Posted Dec 20, 2025
The text describes a job role for a Digital Security Managing Consultant focusing on cloud security, IAM, and hybrid/multi-cloud environments. It outlines responsibilities, required certifications, and expertise in security architecture, compliance standards, and large-scale security transformation projects.
Application Developer-Google Cloud FullStack
Company: IBM
Location: Segrate, IT
Posted Dec 20, 2025
This role involves developing software for clients, collaborating with teams, and leveraging technologies like Java and Kubernetes. It emphasizes innovation, career growth, and technical expertise.
AI Engineer Intern– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
IBM's AI Engineer internship emphasizes innovation, collaboration, and skill development, offering opportunities to work on cutting-edge AI solutions and contribute to impactful projects in a supportive environment.
Consulting Senior Financial Analyst
Company: IBM
Location: Toronto, CA
Posted Dec 20, 2025
This job description outlines a Senior Financial Analyst role requiring advanced analytical skills, excellent communication, and proficiency in financial tools. It emphasizes leadership, business acumen, and experience with data visualization software like Power BI or Tableau.
.Net Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise in hybrid cloud and AI, requiring skills in ASP.NET and Microsoft technologies.
Application Developer-DevOps - 5658170
Company: IBM
Location: NO City, BR
Posted Dec 20, 2025
IBM Consulting offers DevOps roles focusing on CICD pipelines, automation, and cloud technologies. The position requires expertise in DevOps tools, scripting, and agile methodologies, with a preference for cloud platform experience.
Technical Sales Architect - zStack
Company: IBM
Location: Bogota, CO
Posted Dec 20, 2025
IBM's job posting highlights collaboration, innovation, and growth opportunities for zArchitects, emphasizing technical expertise and global impact.
Backend Developer
Company: IBM
Location: Bogota, CO
Posted Dec 20, 2025
The text describes a job role at IBM Consulting involving technical expertise delivery to clients, requiring skills in Java, Python, cloud technologies, and specific development frameworks.
Director, Enterprise Sales
Company: IBM
Location: SYDNEY, AU
Posted Dec 20, 2025
This job description outlines a leadership role in enterprise sales, emphasizing innovation, collaboration, and growth opportunities. The position requires managing high-performing teams, driving digital transformation, and delivering impactful solutions. IBM highlights career development and a supportive culture as key aspects of the role.