Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Lead Full Stack Engineer – .NET

Company: Varicent

Location: Mexico

Posted Dec 03, 2025

The text highlights a job posting for a Lead Backend Software Developer role at Varicent, emphasizing innovation, team collaboration, and modern technology. It outlines responsibilities like building features, optimizing systems, and working with AWS tools, while showcasing benefits such as remote work flexibility, competitive compensation, and global collaboration opportunities.

Revenue Systems Specialist

Company: Docplanner

Location: Poland

Posted Dec 03, 2025

DocPlanner is a leading digital healthcare platform connecting 30 million patients to 2 million professionals, emphasizing human-centric care and innovation. The job role involves data-driven decision-making, collaboration with stakeholders, and building data infrastructure. The company offers flexible work arrangements, health benefits, and a supportive environment for diverse talent.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Colombia

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Data Scientist

Company: MGID

Location: Remote

Posted Dec 03, 2025

MGID seeks a Data Scientist to join their AdTech team, focusing on data analysis, algorithm development, and stakeholder collaboration. The role requires expertise in Python, machine learning, and big data technologies, with opportunities to impact product development and optimize CPA campaigns.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

React Developer (Front-end, Next.js), SC cleared

Company: NECSWS

Location: UK

Posted Dec 03, 2025

NEC Digital seeks a Frontend React Developer for a hybrid or remote role. The successful candidate will develop and maintain web applications using React and Next.js, collaborating within a Scrum team to implement new features and ensure accessibility, performance, and test quality standards. The role requires SC clearance and strong React, TypeScript, and Next.js skills.

Product Manager L5 - Enterprise Developer Enablement

Company: Netflix

Location: USA

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Content and Business Products team builds technology to scale content operations. The role is for a Technical Product Manager to drive the strategy and evolution of application development platforms, simplifying the software development lifecycle and integrating AI capabilities.

Financial Analyst

Company: Blackbaud

Location: USA

Posted Dec 03, 2025

This job posting describes a Financial Analyst role at Blackbaud, requiring 13 years of experience and proficiency in financial tools. The position involves budget forecasting, reporting, and process improvements. Blackbaud emphasizes a remote-first culture, equal opportunity, and competitive compensation.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Mexico

Posted Dec 03, 2025

Cielo offers career growth opportunities with a focus on AI-driven sales enablement. The role involves training, process standardization, and AI integration to enhance revenue strategies. The job requires expertise in sales enablement platforms and instructional design, with a strong emphasis on collaboration and innovation.

Procurement Analyst

Company: Fortive

Location: Brazil

Posted Dec 03, 2025

The text describes the key skills, experience, and qualifications required for a successful purchasing professional. It highlights the importance of strategic planning, supplier management, negotiation, data analysis, and communication in this role.

Manager - Training & AI Activation, Revenue Enablement

Company: Cielo

Location: Argentina

Posted Dec 03, 2025

Cielo is seeking a Manager of Training & AI Activation Revenue Enablement to drive sales effectiveness and operational efficiency through training, process standardization, and strategic enablement initiatives. The role involves coordinating and integrating AI functionality to support the revenue team, designing onboarding programs, establishing metrics, and standardizing sales processes. The ideal candidate has 3-5 years of experience in sales enablement, instructional design, or sales training, and is detail-oriented, results-driven, and proficient in Salesforce and the Microsoft Office suite.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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