Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Product Designer (Learning Interactives)
Company: Brilliant
Location: Remote
Posted Dec 03, 2025
Brilliant is a company that aims to create a world of better problem solvers by delivering interactive, adaptive, and fun learning experiences at scale. They prioritize building a healthy business and are seeking a product designer to work on the learning experience of their web and mobile apps, specifically focusing on designing educational games and interactive patterns that make complex math, science, and computer science concepts approachable and delightful.
Principal Engineer - Infrastructure Security
Company: GitLab
Location: USA
Posted Dec 03, 2025
The role is a Principal Engineer position within the Infrastructure Security Team of the Product Security Department at GitLab. The responsibilities include defining multiyear security strategy components, designing and scoping infrastructure security initiatives, architecting and driving implementation of security automation frameworks, conducting security reviews and threat modeling, driving adoption of infrastructure security standards, quantifying architectural tradeoffs, serving as the go-to expert for Infrastructure Security, mentoring and developing engineers, and fulfilling the Product Security Division Mission of securing GitLab Infrastructure.
Senior Product Engineer (Backend, Java)
Company: Secfix
Location: Remote
Posted Dec 03, 2025
Secfix is a European startup that automates security compliance for small and medium-sized businesses. They help companies comply with frameworks like ISO 27001, GDPR, TISAX, and SOC 2. The company has grown rapidly, raising over 44 million in funding and achieving over 1 million in ARR within two years. They are looking for skilled engineers to help scale their product and improve their platform.
Field Alliance Manager - Strategic Partnerships
Company: ExtraHop
Location: USA
Posted Dec 03, 2025
This job posting highlights a critical role in expanding strategic partnerships with CrowdStrike, emphasizing collaboration, revenue growth, and technical integration. The position requires strong alliance management skills, field engagement, and experience in cybersecurity. It offers a competitive salary range and opportunities for impactful business development.
Customer Support Specialist
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The text is a job description for a Customer Support Specialist role at Muck Rack. It outlines the responsibilities, success metrics, required skills, and interview process. The role involves providing frontline support to customers, troubleshooting issues, collaborating with teammates, and maintaining expert-level product knowledge. Success will be measured by time to close, response time, number of conversations replied to, customer satisfaction score, and quality assurance reviews.
Software Development Engineer III - MapGPT
Company: Mapbox
Location: Remote
Posted Dec 03, 2025
Mapbox is a leading real-time location platform that provides tools for navigation and location-aware businesses. They offer a voice assistant called MapGPT, powered by location intelligence, which enables natural conversations about directions, landmarks, and other dynamic aspects of the world. The company values high-performing individuals, diversity, and a culture of teaching and learning.
Senior Backend Engineer (Java)
Company: Secfix
Location: Remote
Posted Dec 03, 2025
This job posting highlights Secfix's relocation support from the USA to Germany, competitive salary, equity package, remote work flexibility, and opportunities to work on impactful compliance automation projects for SMBs. The company emphasizes a collaborative remote culture, mentorship, and growth potential for senior engineers.
Staff Security Engineer - Product Security
Company: Mozilla
Location: USA
Posted Dec 03, 2025
Mozilla seeks a Staff Security Engineer to protect user privacy and safety, with responsibilities including securing products, threat modeling, and collaborating across teams. The role offers remote flexibility and competitive benefits.
Product Design Sourcer / Market Researcher
Company: Nova Talent
Location: Remote
Posted Dec 03, 2025
Nova Talent is a growing boutique firm that helps SaaS startups find design talent. They source candidates from various creative communities and work with hiring teams to identify exceptional portfolios. The role of a PartTime Product Design Sourcer and Market Researcher involves deep research and uncovering hidden design talent.
Senior Backend Engineer
Company: Justlife
Location: Pakistan
Posted Dec 03, 2025
Justlife is a fast-growing tech startup in Dubai that offers a beautifully designed home services app. They are looking for brilliant minds and skilled professionals to join their team and contribute to exciting projects such as customer-to-supplier dispatching algorithms, real-time order tracking, and API development. Justlife offers a startup culture, remote working arrangements, continuous learning opportunities, and a fair performance management system.
Head of Sales
Company: Bankjoy
Location: Remote
Posted Dec 03, 2025
Bankjoy is a fintech startup backed by Y Combinator and Bessemer Venture Partners, aiming to revolutionize banking tech infrastructure. They are seeking an experienced Head of Sales to lead go-to-market execution, build a scalable sales engine, and achieve predictable revenue growth. The role involves sales leadership, team management, cross-functional collaboration, and metrics reporting.
Sr. QA Automation Engineer - Pro
Company: Kraken
Location: USA
Posted Dec 03, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption and financial freedom. They offer various products and services, and are committed to security, education, and client support. The Pro team is responsible for trading backend services and recently played a critical role in scaling Kraken's trading infrastructure.