Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Director - Business Analytics & Insights
Company: GitLab
Location: USA
Posted Dec 19, 2025
This role involves leading analytics initiatives to drive strategic decisions at GitLab, working with cross-functional teams and leveraging data tools to enhance business insights. The position emphasizes building executive-ready analytics, fostering team growth, and transforming data into actionable strategies for senior leadership.
Senior Customer Success Manager
Company: Webflow
Location: USA
Posted Dec 19, 2025
Webflow seeks a Senior Customer Success Manager to lead enterprise clients, emphasizing trust, innovation, and growth. The role offers competitive compensation, equity, and a remote-first work environment with comprehensive benefits.
Engineering Manager
Company: Grafana Labs
Location: Canada
Posted Dec 19, 2025
This job description outlines an Engineering Manager role focused on leading a distributed team to build observability solutions, shaping product direction, and fostering a collaborative culture. Key responsibilities include managing engineering teams, aligning technical strategies with business goals, and nurturing professional growth. The ideal candidate should have technical expertise, leadership skills, and experience with observability tools or Kubernetes. The role offers competitive compensation and shared ownership through RSUs.
Marketing Strategist
Company: OneLocal
Location: Remote
Posted Dec 19, 2025
OneLocal offers SaaS solutions for SMB growth through data-driven marketing, seeking a customer-facing Marketing Strategist with SEO expertise and digital marketing skills. The role involves client consultation, campaign development, and collaboration with teams, with benefits including remote work and professional development opportunities.
Principal Solution Implementation Manager
Company: Anaplan
Location: Germany
Posted Dec 19, 2025
This job description highlights a senior role leading complex Anaplan implementations, contributing to enterprise success through strategic and operational expertise. The position emphasizes leadership in transformation projects, cross-functional collaboration, and delivering scalable solutions for German enterprises.
Senior Account Executive
Company: Mercury
Location: USA
Posted Dec 19, 2025
The job posting highlights Mercury's mission to provide modern business banking solutions, seeking Account Executives who can adapt and thrive in a fast-paced environment, offering competitive compensation and growth opportunities.
Senior Manager - Space Studio
Company: Airbnb
Location: USA
Posted Dec 19, 2025
This role involves leading a team to develop systems for Airbnb's physical spaces, integrating design, technology, and sustainability to enhance global operations and support the company's mission.
Senior SDET - Growth
Company: Kraken
Location: Europe
Posted Dec 19, 2025
Kraken promotes its mission to accelerate crypto adoption through a global team of experts, emphasizing security, education, and worldclass client support. The company seeks Software Development Engineers in Test to join their Growth Team, highlighting opportunities for innovation and collaboration in crypto product development.
Account Executive
Company: Mercury
Location: USA
Posted Dec 19, 2025
The Account Executive role at Mercury involves selling modern banking solutions to diverse businesses, requiring adaptability, strategic thinking, and a passion for fintech innovation. The position emphasizes building relationships with founders and lean teams while leveraging Mercury's comprehensive financial tools.
Tax Platform and Operations Manager
Company: Kraken
Location: USA
Posted Dec 19, 2025
Kraken emphasizes its mission to advance crypto adoption through a global team and innovative products, offering roles in tax operations with a focus on compliance and technology.
Senior Director - Product Marketing Operations and Competitive Intelligence
Company: PagerDuty
Location: USA
Posted Dec 19, 2025
This job description outlines a leadership role in product marketing operations, requiring experience in B2B marketing, team management, and strategic initiatives. It details responsibilities across product launches, competitive intelligence, and cross-functional collaboration, along with qualification requirements and compensation details.
Thai / English Gaming Support Agent
Company: 5CA
Location: APAC
Posted Dec 19, 2025
This job posting outlines a remote Gaming Support Agent role with requirements for language skills, gaming knowledge, and technical specifications. It highlights benefits like remote work flexibility, international company culture, and comprehensive training.