Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Core ZK Engineer - Linea

Company: Consensys

Location: EMEA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer opportunities to work on cutting-edge zkEVM projects and collaborate with builders worldwide. The role emphasizes cryptographic solutions for Ethereum scalability and community-driven development.

AI Principal Engineer

Company: Improvado

Location: USA

Posted Nov 30, 2025

Improva is an AI-powered platform for marketing teams in medium to large enterprises and agencies. It automates complex marketing intelligence and reporting to help optimize budgets, enhance campaign efficiency, and improve marketing ROI. The company is a rapidly scaling Series A startup that partners with globally recognized brands. They are looking for a hands-on AI Principal Engineer to help build the future of AI at Improvado, with a focus on defining product vision, building systems, and guiding a small team of AI engineers.

Paid Media Growth Specialist

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Media Growth Specialist to manage and optimize paid media campaigns for a leading ecommerce food brand in the US. The role involves owning CAC and ROAS performance, launching and scaling campaigns, partnering with content and website teams, and reporting results.

Meta/Facebook Ads Manager

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Social Media Ads Manager to manage and optimize ecommerce clients' paid social media campaigns, primarily on Meta Facebook. The role involves developing and executing paid social media strategies, managing Facebook Ads Manager, creating compelling ad copy and visuals, implementing AB testing frameworks, monitoring and analyzing campaign results, collaborating with the marketing team, and potentially expanding to other paid social channels.

Senior UX Engineer

Company: Consensys

Location: USA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. Consensys is looking for a UX Engineer to join the MetaMask team, focusing on building beautiful, intuitive experiences for millions of users engaging with decentralized applications and Web3 technologies.

E-Commerce UI/UX Designer

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with leading brands, startups, and agencies globally. They are seeking an experienced UI/UX Designer to create website and landing page designs for top ecommerce brands. The role involves managing the design process, collaborating with cross-functional teams, and presenting designs to clients and stakeholders.

Occupational Therapist Telehealth position

Company: XRHealth

Location: Australia

Posted Nov 30, 2025

XRHealth is seeking a highly motivated registered Occupational Therapist to join their expanding allied health team. The role involves performing initial assessments, delivering evidence-based therapy interventions, documenting patient progress, and writing comprehensive reports. The ideal candidate will have a minimum of 3 years of experience, an interest in digital health and virtual reality therapy, and a passion for ongoing professional development.

eCom AI Video Editor (Direct-Response Marketing) - High-growth DTC brand

Company: MNY Ventures

Location: Anywhere

Posted Nov 30, 2025

MNY Ventures is seeking a direct response video editor to join their team and help drive 8-figure revenue through high-converting AI videos. The role offers high autonomy, a lucrative performance bonus structure, and opportunities for leadership and financial upside. The ideal candidate should have proven experience in creating short-form direct-response videos, direct-response copywriting, and professional video editing software. MNY Ventures provides a tech stack including CapCut Pro, HeyGen, Captions AI, and other AI tools. The company values autonomy, rapid learning, attention to detail, and a results-driven approach.

Head of Data

Company: LI.FI

Location: EMEA

Posted Nov 30, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They are looking for a Head of Data to own their data strategy, shape a strong data culture, and enable the company to uncover insights. The ideal candidate should have 8+ years in data-focused roles, experience mentoring or leading teams, a strong technical background, and the ability to bridge technical and business discussions.

Member of Technical Staff - Research Engineer

Company: Moonvalley AI

Location: USA

Posted Nov 30, 2025

Moonvalley is a cutting-edge AI company developing generative models for Hollywood and enterprise applications. They have raised over $100M from top investors and are building an AI-enabled movie studio with top filmmakers and creative talent.

Senior DTC AI Video Editor - Rapid-growth eCom brand

Company: MNY Ventures

Location: Anywhere

Posted Nov 30, 2025

MNY Ventures is seeking a senior direct response video editor to join their innovative marketing department. The role involves producing high-quality AI videos, analyzing video metrics, and applying direct-response copywriting principles. The company offers performance-based rewards, high autonomy, and opportunities for growth.

Senior Staff Product Designer - MetaMask

Company: Consensys

Location: USA

Posted Nov 30, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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