Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP Development Manager
Company: iHerb
Location: Remote
Posted Nov 30, 2025
The SAP Development Manager role involves leading the SAP development team, ensuring high-quality solutions, and driving operational excellence. The position requires expertise in ABAP programming, integration, CPI, BTP, and adherence to CoE standards. The manager will collaborate with stakeholders, manage code reviews, and drive innovation through AI and automation.
Software Engineering Manager - Ads Creative Management
Company: Reddit
Location: Remote
Posted Nov 30, 2025
The Ad Creative Management (ACM) team at Reddit focuses on empowering advertisers to create and launch optimized ad creatives. They build products for acquiring, creating, launching, and optimizing creatives and assets for advertisers. The team collaborates closely with designers, product managers, and multiple teams across the company to ensure success for customers and the business. They are looking for a product-focused full-stack engineering leader to drive the ACM team forward.
Customer Success Manager - Enterprise Accounts
Company: Truv
Location: Remote
Posted Nov 30, 2025
Truv is revolutionizing the financial data industry with innovative API solutions and a customer-first approach. The job opportunity emphasizes enterprise customer success, competitive compensation, and growth potential in a high-growth startup environment.
Platform Software Engineer - Data
Company: Lumos
Location: Remote
Posted Nov 30, 2025
Lumos provides clarity and insight through data solutions, seeking a skilled Software Engineer to enhance its data infrastructure. The role involves designing scalable systems, ensuring compliance, and empowering data-driven decisions with high-quality data.
Senior/Lead Backend Engineer
Company: Upwork
Location: Remote
Posted Nov 30, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and is seeking a Senior Lead Software Engineer to design and build highly performant, robust systems. The role involves collaborating with cross-functional teams, utilizing various technologies, and contributing to the enhancement of the codebase.
Client Support Specialist
Company: SMA Support Services
Location: Philippines
Posted Nov 30, 2025
The job posting outlines the qualifications and requirements for a long-term full-time position in the BPO industry. It offers a competitive salary, various allowances, and benefits, as well as opportunities for career advancement and team-building activities.
Manager - Developer Success
Company: Vercel
Location: Remote
Posted Nov 30, 2025
The role is a Manager position in the Developer Success team, leading and coaching a team of Platform Architects and Developer Success Engineers to drive technical wins and business outcomes for high-value customers. The role involves overseeing day-to-day execution, collaborating with cross-functional teams, and ensuring a seamless customer experience. The company offers competitive compensation, inclusive healthcare, learning opportunities, flexible time off, and a WFH budget.
Junior Python Developer
Company: Improvado
Location: Latin America
Posted Nov 30, 2025
Improvado is an AI-powered platform for marketing teams in medium to large enterprises and agencies. It automates complex marketing intelligence and reporting to optimize budgets, enhance campaign efficiency, and improve marketing ROI. The company partners with globally recognized brands and seeks talented individuals to join their team in building and maintaining their marketing analytics SaaS platform.
Site Reliability Engineer
Company: Unqork
Location: Remote
Posted Nov 30, 2025
Unqork is a platform that enables enterprises to build, test, and run AI-powered applications securely and efficiently. It is trusted by large organizations in regulated industries and helps reduce technical debt while promoting innovation. Unqork values inclusive and innovative thinkers and offers a remote-first work culture with competitive compensation and benefits.
Senior Software Engineer
Company: Array
Location: Remote
Posted Nov 30, 2025
Array is a fintech platform offering financial tools and APIs for digital brands. They seek a Senior Software Engineer with expertise in cloud technologies and AI, providing competitive benefits including full medical coverage, unlimited PTO, and remote work flexibility.
Senior Product Manager PRM - Reporting & Insights
Company: Muck Rack
Location: Remote
Posted Nov 30, 2025
The job posting is for a Senior Product Manager PRM Reporting & Insights role at Muck Rack. The position involves collaborating with cross-functional teams to build innovative solutions for reporting and insights. Success will be measured by roadmap delivery, customer focus, and building strong relationships. The role requires 4+ years of product management experience, proficiency in product development tools, and experience working on complex data-rich platforms.
Product Manager - Consumer Trading
Company: Kraken
Location: Remote
Posted Nov 30, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They are a fully remote company with a diverse team of crypto experts. The Consumer Trading team is responsible for building and improving the Kraken mobile and web applications, with a focus on delivering new features and enhancements. They value data-driven decision making, product-led growth, and diversity.