Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Banking and Treasury Analyst

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, belonging, and wellbeing. They offer a comprehensive benefits package and encourage employee growth and development.

Senior Solutions Consultant

Company: Canva

Location: Australia

Posted Nov 28, 2025

The job description is for a Solutions Consulting role at Canva, focusing on partnering with sales teams, leading enterprise discovery, crafting demos, enabling workflow transitions, creating training materials, and navigating APJ-specific challenges. The role requires experience in presales consulting, creative workflows, or enterprise onboarding, as well as skills in problem-solving, training delivery, communication, and managing multiple workstreams.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, inclusion, belonging, and wellbeing. They offer a wide range of benefits and employee discounts.

VISUAL DESIGNER SPECIALIST

Company: Teachable

Location: Brazil

Posted Nov 28, 2025

The Brand + Content team at Teachable is seeking a highly creative and results-oriented Brand Designer to join their team. The role involves building and extending visual identity systems, creating thoughtful expressions of the brand across digital and physical touchpoints, and providing mentorship to junior designers. The ideal candidate should have 5+ years of visual design experience, strong skills in Adobe Creative Suite and Figma, and a strong portfolio showcasing diverse design projects, including motion design.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Nov 28, 2025

ApprovalMax is a platform that automates financial controls and streamlines money out processes for businesses. The company recently secured a £10 million growth investment and is looking for a researcher to shape their customer research practice. The role offers high autonomy and influence on product strategy in a growing B2B SaaS company.

Staff Software Engineer - Lending

Company: Visa

Location: UK

Posted Nov 28, 2025

Pismo is a technology company providing banking card issuing solutions, collaborating with Visa to address technological challenges for financial institutions. The job description highlights developing a global lending platform with Java and AWS, focusing on scalability, security, and microservices architecture. The role requires expertise in cloud technologies, event-driven systems, and DevOps practices, with remote work flexibility.

Principal Engineer

Company: Hostaway

Location: Europe

Posted Nov 28, 2025

Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Principal Engineer to lead the transformation of their platform, shaping its evolution to support hundreds of integrations, complex workflows, and a rapidly growing customer base. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.

Field Marketing Manager

Company: One Model

Location: USA

Posted Nov 28, 2025

The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.

Sales Enablement Lead

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

The text promotes a positive work environment at Insights, emphasizing self-awareness, inclusivity, and impactful roles. It highlights career opportunities with benefits like flexible working, comprehensive benefits, and a supportive culture. The job description focuses on driving revenue growth through sales enablement and collaboration across teams.

Regional Sales Manager

Company: BlueVoyant

Location: UK

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Account Manager, Respiratory LTC – Great Plains

Company: Viatris

Location: USA

Posted Nov 28, 2025

Viatris Specialty LLC is a healthcare company that aims to provide high-quality, trusted medicines to people worldwide. The Account Manager Respiratory LTC role involves managing and growing a territory, building relationships with healthcare providers, and ensuring access to promoted products. The position requires a bachelor's degree, 8 years of experience in pharmaceutical sales, and strong relationship-building skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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