Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Scrum Master
Company: Ardent
Location: Remote
Posted Nov 27, 2025
Ardent emphasizes employee commitment, professional growth, and a supportive work environment. The job posting highlights competitive benefits, Agile methodologies, and opportunities for career advancement. The company promotes collaboration, innovation, and a collective service mindset while seeking a Scrum Master for a remote DHS program.
Senior Data Scientist
Company: Canva
Location: Remote
Posted Nov 26, 2025
Canva seeks a Regional Data Lead for LATAM to build data strategies, collaborate with global teams, and drive growth. The role offers flexibility, equity, and a supportive work environment.
Senior Data Scientist
Company: Canva
Location: Remote
Posted Nov 26, 2025
The job description outlines a role focused on building data foundations and strategies for LATAM, collaborating with cross-functional teams, and driving growth. It highlights benefits like equity, health benefits, and flexible leave, emphasizing a supportive and innovative work environment.
GIS Project Manager
Company: Ardent
Location: Remote
Posted Nov 27, 2025
Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a GIS Project Manager to lead a Department of Homeland Security initiative, requiring strong technical knowledge, leadership skills, and experience in project management and change management.
Manager, Consumer Insights - Ads
Company: Netflix
Location: Remote
Posted Nov 27, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is building the next generation of advertising business tools and products. The Ads Consumer Insights team aims to deliver research and insights that directly impact product development and business decisions. The role offers leadership opportunities in a zero-to-one initiative within Netflix.
Senior Data Science Manager
Company: Alma
Location: USA
Posted Nov 27, 2025
The Data Science team at Alma is seeking a Senior Data Science Manager to lead strategic initiatives in the Care Finding domain. The role involves leveraging analytics, machine learning, and GenAI to enhance customer acquisition, optimize marketing efficiency, and improve client conversion. The ideal candidate will have a strong background in data science, experience in leadership roles, and expertise in SQL and Python or R. The position offers a competitive salary, comprehensive benefits, and a remote-first work environment.
SW Engineer - Instant Pay
Company: Visa
Location: Remote
Posted Nov 26, 2025
Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and payments. Partnering with Visa, they help firms innovate and scale securely. The job role involves developing microservices and using AWS, with a focus on scalability and security.
Senior Partnerships Manager - Host Payouts
Company: Airbnb
Location: Remote
Posted Nov 27, 2025
The Senior Partnerships Manager Host Payouts role at Airbnb involves driving the vision and execution of the partner network supporting host payouts across 200+ markets. The role focuses on strategic partner leadership, relationship management, and global payments strategy to ensure reliable, efficient, and compliant payouts to hosts.
Salesforce Director – State and Local Government (SLG)
Company: Guidehouse
Location: Remote
Posted Nov 26, 2025
Guidehouse is seeking a Salesforce Director to join their State and Local Government practice. The role involves leading business development efforts, collaborating with account teams, providing strategic guidance, and building a team. The ideal candidate should have extensive Salesforce experience, strong relationships in the SLG sector, and excellent communication skills.
Technical Account Manager
Company: Megaport
Location: Remote
Posted Nov 27, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.
Sr SW Engineer - PCI Iso
Company: Visa
Location: Remote
Posted Nov 27, 2025
Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. They joined Visa in 2024 and leverage Visa's solutions to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.
Technology Sourcing Manager
Company: Netflix
Location: Remote
Posted Nov 27, 2025
Netflix seeks a Technology Sourcing Manager to drive software spend centralization and optimize technology investments. The role involves vendor management, negotiation, and cross-functional collaboration across departments. The position offers a competitive salary range of $100K-$600K with flexible compensation structure.