Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Marketing Designer

Company: GrowthAssistant

Location: Philippines

Posted Nov 25, 2025

GrowthAssistant is seeking a Marketing Designer to create high-quality marketing assets for a US-based client. The role involves designing various assets like sales decks, banner ads, social media graphics, and animated content. The ideal candidate should have 3+ years of experience in graphic design for marketing or B2B brands, proficiency in Adobe Photoshop, Illustrator, After Effects, and Canva, and strong experience in designing sales decks, PDFs, and marketing collateral.

BackOffice Administrator

Company: Talent Hackers

Location: Latin America

Posted Nov 25, 2025

The role involves various administrative tasks such as data entry, calendar management, communication preparation, meeting coordination, project management assistance, and billing processes. The ideal candidate should have 3+ years of experience, excellent communication skills, project management experience, and proficiency in Google Suite.

Content Strategist

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

Liberty Mutual's USRM Knowledge Management mission is to deliver accurate, efficient, and contextually relevant knowledge to support frontline employees, strengthen decision-making, and enhance operational performance through advanced technologies like AI. The role focuses on building a best-in-class Knowledge Management capability, requiring deep expertise in KM disciplines and leading complex projects.

Manager - Education Strategy & Partnerships

Company: Fortive

Location: USA

Posted Nov 25, 2025

This role involves leading strategic initiatives, managing education partnerships, and cross-functional collaboration to drive program success and team development.

Transformation Sr Program Manager SADA

Company: Insight

Location: UK

Posted Nov 25, 2025

The job posting is for a Transformation Senior Program Manager for EMEA Growth and Partnerships at SADA An Insight Company. The role involves building and delivering an expansion roadmap across EMEA, maximizing partnership with Google in the UK, and driving operational excellence. The successful candidate will lead key initiatives, coordinate with leaders, and speak confidently to leaders across SADA and Insight. The role requires significant experience in Google Cloud Partner Management, business program management, or mergers and acquisitions, as well as strong writing and visual articulation skills.

Online Task Contributor - English (US)

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This is a part-time remote position evaluating and providing feedback on content to improve AI technologies. The role offers flexible hours, the ability to work from home, and the chance to contribute to the development of AI models used by major brands. Hourly earnings are estimated at $11.50 USD, with potential for higher pay based on productivity.

Change Management Consultant

Company: Insight

Location: Canada

Posted Nov 25, 2025

Insight is a people-first tech company seeking a Microsoft 365 Change Management Consultant to join their Modern Workplace Collaboration team. The role involves providing adoption and change management support, delivering training, developing adoption plans, and working on various Microsoft 365 projects. Insight offers remote work flexibility, a focus on employee well-being, and opportunities for career growth.

Senior Product Designer, Design Systems - Commerce

Company: Netflix

Location: USA

Posted Nov 25, 2025

This text describes a System Designer role at Netflix, highlighting responsibilities related to design systems, collaboration with Commerce teams, and qualifications. It also outlines Netflix's benefits, culture, and inclusion values.

Customer Experience Associate

Company: Origin

Location: USA

Posted Nov 25, 2025

Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.

Content Reviewer US

Company: TELUS Digital

Location: Remote

Posted Nov 25, 2025

This text is advertising a freelance opportunity to work as a Personalized Internet Assessor for TELUS Digital AI Community. The role involves analyzing and providing feedback on online content to improve search engine results. It is a part-time, long-term project with an estimated hourly rate of $14 USD. The text also mentions a global AI Community of 1 million+ contributors and provides details on the basic requirements, assessment process, and equal opportunity policy.

Platform Engineer (L5) - Computer Graphics Platform and Pipelines

Company: Netflix

Location: USA

Posted Nov 25, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company is seeking a software engineer to work on the CG Platform and Pipelines team, which creates foundational elements for CG content production. The role involves architecting systems, building backend services, designing database structures, and partnering with infrastructure teams to establish hardware requirements.

Principal Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 25, 2025

The role of Principal Data Solutions Analyst involves collaborating with finance teams to modernize planning, forecasting, and budgeting platforms. The ideal candidate should have strong analytical skills, experience with financial systems, and excellent project management capabilities. The position offers opportunities to define next-generation FP&A tools, collaborate with development teams, and drive improvements in financial planning processes.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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