Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Nov 23, 2025

Blackbaud is seeking experienced Prospect Account Executives to sell financial management software to nonprofits and government organizations. The role involves prospecting, building territory plans, providing resources, collaborating with services, and maintaining accurate sales forecasts. Candidates should have 5+ years of relevant experience, a consultative selling approach, and a track record of exceeding quotas.

Raysafe Marketing Manager

Company: Fortive

Location: USA

Posted Nov 23, 2025

The text outlines the responsibilities and requirements for a role involving global product launches in the medical device industry. It emphasizes the need for strong relationships, cross-functional collaboration, strategic planning, and business acumen.

Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on social content for a high-profile entertainment account. The position offers remote work in Chile, uses of AI tools, and a collaborative team environment. The role involves ideation, content creation, project management, and client collaboration.

Senior Social Content Producer

Company: Storm Ideas

Location: Chile

Posted Nov 23, 2025

The job posting describes a fast-paced, fully remote role for a multiskilled storyteller and writer leading creative output for a high-profile entertainment account. The position involves using AI tools, collaborating with a global team, and thriving in a high-pressure environment. The company values creativity, innovation, and embracing emerging technologies like AI.

Senior Social Content Producer

Company: Storm Ideas

Location: USA

Posted Nov 23, 2025

This job offers remote work with AI tools in a fast-paced environment, requiring creativity and adaptability. It highlights innovation and collaboration opportunities while emphasizing skill development and a supportive team culture.

Senior Social Content Producer

Company: Storm Ideas

Location: Brazil

Posted Nov 23, 2025

This job offers a remote role in a dynamic agency, focusing on creative AI-driven content with a global team. It emphasizes innovation, collaboration, and fast-paced projects with opportunities for growth.

Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

This role offers a dynamic, creative environment with AI integration, collaboration, and opportunities to shape innovative content in a fast-paced agency setting.

Assistant Director - Data Science, Modeling Sophistication

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 23, 2025

The Insights & Solutions group at Liberty Mutual uses data analytics and technology to deliver innovative solutions for the US Retail Markets business. The Modeling Sophistication Deep Learning Research team applies cutting-edge computer vision and deep learning to assess risk, design products, and serve customers. As a Data Scientist, you will work with a multidisciplinary team to design, develop, and deploy computer vision and deep learning models, collaborate with business stakeholders, and contribute to methodological advancements and scientific collaboration.

Senior Social Content Producer

Company: Storm Ideas

Location: Canada

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer to lead social content production for a high-profile entertainment account. The position offers a competitive salary, opportunities to work with cutting-edge AI tools, and be part of a global team. The ideal candidate is a culture-obsessed, social-native storyteller who thrives under pressure, communicates clearly, and is fluent in using AI to boost creativity and efficiency.

Senior Social Content Producer

Company: Storm Ideas

Location: Peru

Posted Nov 23, 2025

The job posting describes a fast-paced, remote role for a creative storyteller and writer leading social content production for a high-profile entertainment account. The position offers the opportunity to work with cutting-edge technology, collaborate with a global team, and shape ideas that impact clients and fans. The company values innovation, adaptability, and a culture where ideas matter.

Director of User Experience and Design

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot seeks a Director of User Experience & Design to lead UX initiatives, foster remote work, and drive innovation in financial solutions. The role emphasizes collaboration, storytelling, and cross-functional teamwork with a competitive salary range.

Social Content Producer

Company: Storm Ideas

Location: Panama

Posted Nov 23, 2025

The job posting describes a fast-paced, creative role for a storyteller and writer to work on a high-profile entertainment account. The position involves ideating, creating, and managing social content based on TV and film moments, using AI tools to boost creativity and efficiency. The company values a culture where ideas matter, and the team is described as innovative, supportive, and globally connected.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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