Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Accounts Receivables Professionals
Company: IBM
Location: Naga City, PH
Posted Dec 19, 2025
This job description outlines a Senior Deduction Management Analyst role at IBM, emphasizing responsibilities in order management, customer masterdata, credit management, and collaboration with clients. It highlights required skills in finance, accounting software, and teamwork, while promoting a dynamic work environment focused on innovation and problem-solving.
Production Engineer - Langflow
Company: IBM
Location: Markham, CA
Posted Dec 19, 2025
This job description highlights a role at IBM Software focusing on Kubernetes management, automation, and cloud infrastructure. It emphasizes innovation, career growth, and collaboration with cross-functional teams to deliver impactful solutions. The position requires expertise in container orchestration, monitoring tools, and security practices, while offering opportunities to contribute to global technological advancements.
Senior Revenue Operations Manager
Company: Builder.io
Location: USA
Posted Dec 18, 2025
Builderio seeks a Senior Revenue Operations Manager to drive growth through innovative AI-powered workflows, with a focus on strategy, data analysis, and team collaboration. The role offers a competitive salary range of $150k-$185k and equity.
Solutions Engineer (Hebrew Speaker)
Company: Twilio
Location: USA
Posted Dec 18, 2025
This job posting highlights a Solutions Engineer role at Twilio, focusing on technical presales, customer success, and innovation. It outlines responsibilities, qualifications, and benefits including competitive pay and remote work options.
Full-Stack Developer (Symfony+Angular, Anti-Fraud Team)
Company: MGID
Location: Ukraine,Poland
Posted Dec 18, 2025
This job posting promotes a FullStack Developer role at MGID, emphasizing work on high-load AntiFraud systems and contributing to AdTech infrastructure. The position highlights opportunities to design technical solutions, integrate APIs, and influence company strategies. It showcases a collaborative environment with focus on innovation and global impact.
Senior Professional Services - Technical Architect
Company: GitLab
Location: USA
Posted Dec 18, 2025
This job description outlines the role of a Senior Professional Services Technical Architect at GitLab, emphasizing technical leadership, customer engagement, and DevSecOps expertise. It highlights responsibilities such as designing architectures, leading migrations, and mentoring teams, while also detailing required skills and the company's focus on innovation and customer success.
Application Architect-Google Cloud
Company: IBM
Location: Segrate, IT
Posted Dec 19, 2025
This text describes a Software Developer role at IBM Consulting, highlighting opportunities for career growth, collaboration with global clients, technical expertise in hybrid cloud and AI, and professional development. It emphasizes innovation, strategic partnerships, and a supportive work environment.
Senior Product Marketing Manager Cloud Security
Company: Tenable, Inc.
Location: Columbia
Posted Dec 18, 2025
Tenable is a leading cybersecurity company with global reach, offering impactful roles like Senior Product Marketing Manager. The job emphasizes collaboration, innovation, and technical expertise in cloud security, with opportunities to shape product strategies and engage with industry communities.
Event Experience Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 19, 2025
The text describes a role for an Event Strategist, outlining responsibilities such as developing event strategies, managing budgets, and collaborating across teams. It details required education, technical expertise, and preferred qualifications, emphasizing project management, communication skills, and experience with event technologies.
Presales Architect - Trust, Identity and Compliance
Company: Twilio
Location: Ireland
Posted Dec 18, 2025
This job posting seeks a Presales Architect at Twilio with expertise in complex solutions and cross-functional collaboration. Responsibilities include designing multi-product solutions, influencing product strategy, and supporting sales teams. Qualifications require presales experience, identity verification knowledge, and strong communication skills. The role is remote with 20% travel and offers competitive benefits.
Presales Architect - Voice AI, CPaaS, Contact Center
Company: Twilio
Location: UK
Posted Dec 18, 2025
This job posting outlines a Presales Architect role at Twilio, requiring expertise in complex solution design, stakeholder collaboration, and cross-functional teamwork. The position emphasizes influencing product strategy, mentoring teams, and delivering technical wins through multiproduct solutions.
Senior ERP Project Manager
Company: IBM
Location: Chicago, US
Posted Dec 19, 2025
IBM Consulting promotes a career focused on global client collaboration and innovation, emphasizing roles like Client Project Manager for SAP implementations. Responsibilities include stakeholder engagement, contract management, and leadership in a supportive environment with opportunities for growth and impactful solutions.