Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Staff AI Product Engineer
Company: Modern Health
Location: USA
Posted Dec 19, 2025
This job description seeks an AI Product Engineer with expertise in AI technologies and full-stack development, emphasizing collaboration, problem-solving, and comprehensive benefits including healthcare and flexible work arrangements.
Analytics Engineer (L5) - Identity
Company: Netflix
Location: USA
Posted Dec 19, 2025
Netflix seeks an Analytics Engineer to drive data-driven commerce strategies, emphasizing collaboration and innovation in a global context. The role involves shaping analytical frameworks for identity platforms while leveraging cross-functional expertise and advanced data tools.
Engineering Lead - Test
Company: ScienceLogic
Location: USA
Posted Dec 19, 2025
The QA Lead role involves leading test automation for an AI product, managing a distributed team, and ensuring quality standards. The position offers benefits like flexible time off, comprehensive healthcare, and a supportive work environment.
Lead Medical Writer Medical Communications
Company: Avalere Health
Location: Remote
Posted Dec 19, 2025
Avalere Health emphasizes its mission to serve every patient through inclusive culture, flexible work arrangements, and employee empowerment. The role highlights leadership in medical writing, client collaboration, and professional growth opportunities, alongside comprehensive benefits like flexible working and family support policies.
Senior Product Manager - AI Agents
Company: Apollo.io
Location: USA
Posted Dec 19, 2025
The text describes a senior AI product manager role at Apollo, emphasizing the impact of AI on sales teams, the company's growth metrics, and the responsibilities involving AI research, messaging, and quality assurance. It highlights the importance of trust in AI adoption and the need for domain expertise over technical complexity.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 19, 2025
This text describes a role at IBM's Talent Acquisition team focusing on managing the offer process with emphasis on collaboration, communication, and career growth. It highlights the importance of teamwork, innovation, and organizational skills in a fast-paced environment while showcasing IBM's commitment to excellence and global impact.
Senior Technical Sourcer
Company: Hightouch
Location: USA
Posted Dec 19, 2025
This job posting highlights a Technical Sourcer role with high visibility, significant impact, and a competitive salary range of $130,000-$180,000 USD. It emphasizes opportunities for growth, equity compensation, and data-driven approaches to sourcing candidates.
Application Developer - Cloud FullStack - New South Wales - 17 Months FTH
Company: IBM
Location: SYDNEY, AU
Posted Dec 19, 2025
IBM is a leader in global transformation, offering career opportunities in tech innovation. The role involves developing applications and collaborating with teams to drive digital reinvention and competitive advantage.
Software Architect
Company: Fortive
Location: USA
Posted Dec 19, 2025
The text describes a technical leadership role focused on AI architecture, cloud solutions, and cross-functional collaboration. It outlines responsibilities involving AI/ML technologies, Azure platforms, and compliance standards, while specifying required qualifications and experience.
Software Engineer
Company: Field Nation
Location: Dhaka
Posted Dec 19, 2025
This job posting highlights Field Nation's commitment to a dynamic work environment, competitive benefits, and professional growth opportunities. The role involves developing cutting-edge SaaS solutions and collaborating with cross-functional teams, while the company emphasizes a supportive culture with perks like gym memberships, medical insurance, and flexible work arrangements.
Sr. Marketer - Growth
Company: Blackbaud
Location: Remote
Posted Dec 19, 2025
This job posting seeks a Sr Growth Marketer to lead growth marketing efforts for nonprofit fundraising, focusing on innovative programs, data-driven strategies, and cross-functional collaboration. The role emphasizes generating qualified pipeline, analyzing market trends, and working in a remote-first environment with competitive compensation and benefits.
VAT Manager
Company: Fortive
Location: Netherlands,Italy,Poland
Posted Dec 19, 2025
The text describes VAT compliance responsibilities including monitoring, reporting, audit handling, and system updates. It outlines required skills like ERP experience, analytical abilities, and attention to detail for a specialized role.