Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Account Manager
Company: EVERSANA
Location: USA
Posted Nov 20, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Account Manager with marketing and advertising expertise, strong client relations skills, and the ability to manage projects successfully.
Tech Lead - Storypilot
Company: Storyteller
Location: Hungary
Posted Nov 20, 2025
This job posting highlights a high-growth SaaS company seeking a technical leader to drive innovation in a remote work environment. The role involves building scalable systems, collaborating with cross-functional teams, and leveraging AI to enhance content platforms for global sports brands. The company emphasizes autonomy, ownership, and continuous learning.
Security Engineer (DLP)
Company: Scopely
Location: Canada
Posted Nov 20, 2025
Scopely is seeking a Security Engineer DLP to join their Data Protection team in Canada. The role involves maturing corporate security and data protection programs, investigating incidents, and enhancing visibility into sensitive data movement. The ideal candidate should have experience in security engineering, data analysis, and handling data leaks and insider security incidents. Scopely is committed to creating a diverse and supportive work environment.
Customer Success Director
Company: First Advantage
Location: UK
Posted Nov 20, 2025
First Advantage is seeking a remote Customer Success Director located in the UK. The role involves growing revenue in strategic accounts through sales of First Advantage products and solutions. The position requires developing account plans, maintaining service levels, and providing superior customer service.
Tech Lead - Storypilot
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Tech Lead - Storyteller Core Platform
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
This job description highlights a leadership role in a fast-growing SaaS company focused on building scalable systems for global sports brands. The position emphasizes technical leadership, problem-solving, and collaboration, with opportunities to work on cutting-edge technologies and AI. The company values capability and trajectory over checklists, offering a structured recruitment process with remote steps and a focus on practical, measurable outcomes.
Cyber Security Manager - AI Enablement and Delivery
Company: Blackbaud
Location: USA
Posted Nov 20, 2025
Blackbaud is seeking an experienced AI Enablement and Delivery Cyber Manager to lead a team in securing AI solutions and ensuring compliance with industry standards. The role involves partnering with technology teams, providing guidance on AI security, leading a global team, and driving the adoption of AI and automation technologies to enhance cyber capabilities.
Tech Lead - ClipCrop
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS company called Storyteller that helps companies add Instagram-style stories to their apps and sites. They are looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves setting clear goals, designing and building systems, operating what you build, prioritizing for the business, growing people and the codebase, and leveraging AI effectively.
Senior Fullstack Engineer - Observability
Company: Canva
Location: Australia
Posted Nov 20, 2025
Canva is seeking a full-stack engineer to join their Observability Insights Team, focusing on building user-facing observability tools and platform infrastructure. The role involves delivering features, building cross-telemetry applications, owning platform infrastructure, partnering with engineering customers, balancing best practices with user needs, participating in incident response, modernizing observability tooling, and mentoring team members. The ideal candidate should have strong computer science knowledge, full-stack engineering experience with React and Golang, deep observability domain knowledge, experience building user-facing applications, proficiency with observability platforms and tools, understanding of distributed systems observability, infrastructure and operations experience, strong product thinking, customer empathy, and excellent communication skills.
Talent Acquisition Specialist
Company: Procare HR
Location: USA
Posted Nov 20, 2025
Procare HR is seeking a Talent Acquisition Specialist for a fully remote role. The company offers comprehensive HR services and emphasizes positivity, curiosity, accountability, gratitude, and growth. The role involves talent acquisition responsibilities in a fast-paced setting, with a focus on attention to detail, organizational skills, communication, and customer service. Procare HR provides competitive salary, benefits, and a supportive work environment.
Vice President - Marketing
Company: Relay Graduate School of Education
Location: Remote
Posted Nov 20, 2025
Relay Graduate School of Education is seeking a Vice President of Marketing to lead the institution's comprehensive marketing strategy, drive enrollment, and grow brand visibility. The role involves strategic marketing leadership, brand messaging, communications, and team development. The ideal candidate should have 8+ years of marketing experience, a proven track record in integrated marketing strategies, and a strong commitment to educational equity.
Tech Lead - ClipCrop
Company: Storyteller
Location: Hungary
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development. The company values capability, trajectory, and a learning mindset.