Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Developer Programs Associate
Company: Grafana Labs
Location: Netherlands
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, and leading scoped projects and programs.
Director of Strategy and Planning
Company: Grafana Labs
Location: USA
Posted Nov 20, 2025
The Director of Strategy & Planning role at Grafana's GTM organization involves establishing standard reports, analyzing business performance, setting operational targets, and driving planning processes. The ideal candidate should have 7+ years of experience in strategy and operations, strong analytical skills, excellent communication abilities, and familiarity with sales methodologies and tools like Salesforce CPQ, Tableau, and Salesforce.
Alliances Marketing Manager
Company: Megaport
Location: Remote
Posted Nov 20, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. Megaport is seeking an Alliances & Vertical Marketing Manager to lead joint marketing efforts with key strategic partners and develop cobranded content.
Senior Technical Program Manager - Security
Company: Webflow
Location: Argentina
Posted Nov 20, 2025
Webflow, used by major companies, seeks a Security TPM to enhance security programs. The role involves vulnerability management and collaboration across teams, with competitive benefits and a focus on innovation.
Web Designer
Company: Truv
Location: USA
Posted Nov 20, 2025
Truv is a company that aims to simplify verifications for everyone, saving billions of dollars and hours. They are a remote-first, well-funded startup with a small but mighty team of experienced engineers, product managers, and business folks. They are looking for a visual designer to create compelling designs across various channels and collaborate with cross-functional teams.
Senior Product Manager - Acquire
Company: Kraken
Location: USA
Posted Nov 20, 2025
Kraken promotes crypto adoption with a mission-focused team. The Acquire Team drives growth through product ecosystems. Job opportunities emphasize innovation, collaboration, and crypto expertise.
Developer Programs Associate
Company: Grafana Labs
Location: Spain
Posted Nov 20, 2025
The role involves supporting open-source communities in EMEA, organizing events, and fostering collaboration. It requires strong communication and organizational skills, with opportunities to lead programs.
Senior Product Manager - Plan
Company: GitLab
Location: EMEA,North America
Posted Nov 20, 2025
The role involves leading the Core Planning team within GitLab's Plan stage to reimagine how development teams organize, coordinate, and plan their work at enterprise scale. The focus is on building flexible, configurable planning fundamentals that replace outdated agile mechanisms with intelligent automation, integrating agentic AI functionality, and connecting planning to business outcomes.
Staff Machine Learning Engineer
Company: Spotify
Location: Remote
Posted Nov 20, 2025
The Personalization team at Spotify aims to make content discovery effortless and enjoyable for every listener. They deliver exceptional recommendations across various experiences like Home, Search, curated playlists, and cutting-edge innovations. The role involves defining and executing the ML technical strategy for Home, building models to improve user representations and personalization, collaborating with cross-functional teams, and staying engaged with the broader ML research community.
Account Executive - Federal
Company: Figma
Location: USA
Posted Nov 20, 2025
This job description highlights a role driving sales for Figma's Federal clients, offering career growth, networking opportunities, and a competitive salary package. The position emphasizes relationship-building, strategic account planning, and collaboration with cross-functional teams, while showcasing Figma's benefits including equity, health benefits, and performance incentives.
External Contractor - Mentor role for Data Streaming track
Company: Udacity
Location: USA
Posted Nov 20, 2025
The text is a job description for a mentor position at Udacity. Mentors provide technical support to learners in their Nanodegree journey. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expert proficiency in Apache Kafka and the Kafka ecosystem. Mentors are required to provide technical support, host weekly live virtual sessions, and redirect learners to appropriate support channels.
Senior Staff Software Developer - Booking Group
Company: Jane App
Location: Remote
Posted Nov 20, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value growth, collaboration, and a growth mindset. The Senior Staff Developer role involves leading technical decisions, mentoring others, and shaping the company's technical direction.