Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Market Development Executive III
Company: Insight
Location: USA
Posted Nov 19, 2025
The job posting is for a Market Development Executive role at a Fortune 500 Solutions Integrator. The role involves identifying new opportunities within the manufacturing and mobility industry client base, introducing customized data solutions to large enterprise clients, and managing the sales process. The company values people-first approach, unlocking the power of people and technology, and achieving extraordinary results. The role requires significant consulting services sales experience, deep technical expertise in UIUX application modernization, cloud data AI cybersecurity, or intelligent edge, and the ability to build trust with Microsoft counterparties.
Senior Software Engineer in Test (mobile)
Company: InPost
Location: Poland
Posted Nov 19, 2025
InPost is a European out-of-home delivery company with a large network of intelligent lockers, providing fast, convenient, and secure delivery options. They are committed to sustainable and efficient delivery solutions, with a focus on continuous quality improvements and test automation.
Compliance Validation Specialist
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, providing a wide range of technical support services to commercial and government customers. They are seeking a consultant to ensure their websites and mobile applications comply with WCAG 2.1 Level AA accessibility standards as mandated by the US Department of Justice's 2024 final rule under Title II of the Americans with Disabilities Act.
Sr. DevOps Engineer
Company: Diligent Robotics
Location: USA
Posted Nov 19, 2025
The company is building AI-powered humanoid robots to work alongside humans. They are seeking a Senior DevOps Engineer to help develop and maintain their cloud-based infrastructure, automate operations, and improve ML Ops workflows. The role involves collaborating with engineering, IT, and security teams to enhance system reliability and scalability.
Senior Software Engineer
Company: Snapsheet
Location: USA
Posted Nov 19, 2025
Snapsheet is an industry-leading tech company seeking a Senior Software Engineer to join one of two core teams. The company offers a modern, scalable platform for claims processing and is looking for a candidate with 5+ years of full-stack web development experience, proficiency in Ruby on Rails and React, and a commitment to quality and technology.
PCI Compliance Consultant
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a growing IT services company seeking a PCI SME with expertise in compliance assessments and security standards. The role involves consulting, reporting, and team collaboration with competitive benefits and professional development opportunities.
Senior QA Automation Engineer
Company: Finalsite
Location: Poland
Posted Nov 19, 2025
Finalsite is a global company providing website communications, enrollment, and marketing solutions for schools and school districts. They offer a wide range of products and services, including website designs, content management systems, mass communications tools, enrollment management systems, and marketing consulting. Finalsite values collaboration, innovation, and delivering high-quality solutions to meet or exceed expectations.
Lead CCA Certified Professionals
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company seeking a CMMC Cybersecurity Consultant with expertise in DoD compliance frameworks. The role involves guiding clients through CMMC certification, developing compliance roadmaps, and ensuring cybersecurity standards. The position offers flexible part-time work with competitive compensation and benefits for qualified candidates.
Machine Learning Engineer 5 - Platform Forecasting & Optimization
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Machine Learning Engineer to join their data organization and work on improving the performance, reliability, and efficiency of their infrastructure systems. The ideal candidate will have experience in developing and implementing machine learning models, working with large distributed cloud systems, and optimizing infrastructure footprint.
CMMC Certified Professionals
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including cybersecurity, compliance, and testing. They are seeking a part-time CMMC Cybersecurity Maturity Model Certification Consultant to help clients achieve and maintain CMMC compliance levels 1-4. The ideal candidate should have over 5 years of experience in cybersecurity consulting, specializing in DoD contracts and CMMC implementation.
Senior Analyst, Product Analysis - Property Product State Management
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The role offers opportunities to develop and implement solutions impacting the company's top and bottom line. The analyst will work with state-level data, support directors, and present analyses to leadership. The position requires strong analytical, communication, and mentoring skills.
Producer
Company: Storm Ideas
Location: USA
Posted Nov 19, 2025
The job posting describes a fully remote Producer role at Storm Ideas, a company that creates engaging social media content for US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. The company embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for growth and learning.