Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Social Media Chat & Phone Sales

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

Becoming a Chat Assassin offers high-level English speakers in Latin America a stable USD income, remote work, and career growth opportunities. The role involves starting conversations, follow-ups, phone calls, and sales to sell coaching programs. Chat Assassins provides training, mentorship, and various benefits to support personal and professional development.

Senior Software Engineer in Test (mobile)

Company: InPost

Location: Poland

Posted Nov 20, 2025

InPost is a European out-of-home delivery company with a large network of intelligent lockers, providing fast, convenient, and secure delivery options. They are committed to sustainable and efficient delivery solutions, with a focus on continuous quality improvements and test automation.

Director of Global Alliance Marketing - Microsoft

Company: BlueVoyant

Location: Remote

Posted Nov 19, 2025

This job posting seeks a strategic and execution-focused Director of Global Alliance Marketing to lead partner-facing initiatives, driving joint pipeline growth and brand awareness. BlueVoyant emphasizes cybersecurity expertise, AI-assisted tools, and a commitment to equal employment opportunities, highlighting its innovative approach and global presence.

Senior Research Engineer - Video Generative AI

Company: Canva

Location: Remote

Posted Nov 19, 2025

Canva is a company that values design and innovation. They offer a welcoming work environment with a focus on employee well-being. The Senior Research Machine Learning Engineer role involves developing advanced machine learning tools to enhance user experience and drive growth.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 19, 2025

This job posting highlights a sales role at Blackbaud with competitive compensation, remote-first work flexibility, comprehensive benefits, and opportunities for career growth. The company emphasizes diversity, equity, and a supportive work environment with clear performance expectations.

Multimedia Designer

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The job description outlines a role focused on visual content creation, brand handling, and software proficiency. It emphasizes collaboration, staying updated on industry trends, and requires strong organizational and communication skills. Fresh graduates with a design portfolio are encouraged to apply.

Expert Writer - Medical Content Development

Company: EVERSANA

Location: Remote

Posted Nov 20, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for team members who care deeply about EVERSANA, its people, clients, and patients.

Phone and Chat Sales Representative

Company: Chat Assassins

Location: Latin America ONLY

Posted Nov 19, 2025

The job posting is for a 100% remote work from home position in sales and cold calling. The role involves engaging with potential customers, qualifying prospects, converting them into long-term business relationships, and providing exceptional customer service. The company offers thorough sales training programs, mentorship, and a clear career path for growth. The position requires proven experience in cold calling or similar sales roles, excellent communication skills, and a positive attitude.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: Remote

Posted Nov 19, 2025

The Clinical Documentation Integrity Specialist role involves reviewing and analyzing health records to ensure accurate diagnoses, procedures, and coding. The position requires strong clinical knowledge, communication skills, and the ability to collaborate with physicians and coding teams. Guidehouse offers a comprehensive benefits package and a competitive salary range for this position.

Sr Manager Construction Strategy

Company: Autodesk

Location: UK

Posted Nov 20, 2025

Autodesk is seeking a Senior Manager of Construction Strategy to help shape strategies and uncover opportunities for Autodesk Construction Cloud in the EMEA region. The role involves crafting strategies, building relationships, and collaborating with cross-functional teams to drive impact and help customers succeed.

Relationship Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The text describes a client relationship management role focused on building strong client relationships, providing strategic consulting, managing accounts, upselling/cross-selling, project management, and delivering presentations. It emphasizes the importance of excellent communication, analytical skills, industry knowledge, and a proactive approach to problem-solving.

Revenue Operations Senior Analyst

Company: Docplanner

Location: Remote

Posted Nov 19, 2025

Doctoralia, a large healthcare platform, seeks a detail-oriented analyst with business experience. The role involves data analysis and process optimization, offering competitive benefits like healthcare, flexible hours, and unique perks.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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