Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Staff AI Engineer
Company: Apollo.io
Location: USA
Posted Nov 18, 2025
Apollo.io is a leading go-to-market solution for revenue teams, trusted by over 500,000 companies globally. Founded in 2015, the company has raised approximately $250 million and is valued at $16 billion. Apollo.io provides an end-to-end platform for sales and marketing teams to source prospects, execute personalized email campaigns, automate booking flows, and manage deals. The company is AI-native and focuses on building advanced AI systems powered by Large Language Models (LLMs) and intelligent agents to improve user productivity.
Head of Design
Company: User Interviews
Location: USA
Posted Nov 18, 2025
User Interviews is a company that connects businesses with diverse audiences for user research. They prioritize talking to customers, understanding their behavior, and building products that customers love. The company values high agency, bias to action, and thoughtful risk-taking. They are building a product loved by designers and researchers at world-class companies, with a focus on AI and remote work culture.
Senior JavaScript Engineer
Company: Nearform
Location: Italy
Posted Nov 18, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior JavaScript Engineer to design and build applications using JavaScript, with a focus on Node.js and React. The role involves collaborating with clients, optimizing application performance, and working in an agile environment. Nearform offers competitive benefits, including remote work, flexible hours, training allowances, and a pension plan.
Staff Product Manager, Growth — New User Acquisition
Company: Reddit
Location: USA
Posted Nov 18, 2025
The job posting is for a Product Manager role on Reddit's Top of Funnel team, focusing on optimizing the platform for search engines and user growth. The role involves defining strategy, roadmapping, experimentation, and collaboration with cross-functional teams. The position is fully remote, with a preference for candidates in the EST timezone.
Staff Product Manager
Company: Dropbox
Location: USA
Posted Nov 18, 2025
Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by working closely with AI/ML and data teams. It involves data-driven experimentation, deep customer empathy, and shaping user discovery and retrieval experiences using modern AI techniques.
Senior Python Software Engineer
Company: Nearform
Location: Ireland
Posted Nov 18, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior Python Software Engineer to design and build applications using Python, with a focus on FastAPI and Pydantic frameworks. The role involves collaborating with clients, optimizing application performance, and working in an agile environment.
Customer Support Engineer
Company: Vercel
Location: USA
Posted Nov 18, 2025
The role is for a deeply technical engineer to join Vercel's Customer Support Engineering team. The engineer will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers. The role requires strong communication skills, experience with Vercel and modern web development, and the ability to work in a fully remote, globally distributed team.
Principal Data Scientist - Ads
Company: Reddit
Location: USA
Posted Nov 18, 2025
Reddit seeks a Principal Data Scientist to lead advanced analytics and drive ad platform innovation, offering competitive compensation and benefits.
Sr. Media Analyst
Company: Nutrafol
Location: USA
Posted Nov 18, 2025
The job posting is for a Senior Media Analyst role at Nutrafol, a company seeking a candidate to lead media analysis, reporting, and strategic insights to guide media investment decisions. The role involves bridging data and strategy, transforming complex media results into clear frameworks, and partnering with Performance Marketing and Data & Analytics teams to ensure media investments deliver measurable business outcomes. The ideal candidate should have 7+ years of relevant experience, expertise in building dashboards and reports, and strong analytical and communication skills.
Staff Data Scientist
Company: Webflow
Location: USA
Posted Nov 18, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development, content management systems, AI-driven personalization, hosting, and analytics. They are hiring a Staff Data Scientist to help inform the future of Webflow with data by building a deep understanding of how customers create for the web with their product.
Administrator
Company: GitLab
Location: USA
Posted Nov 18, 2025
The Contract Administrator role provides essential support for the contracting process, serving as a key resource for the Legal Procurement team. The role involves assisting with contract intake and review, managing contract documentation, and supporting the overall contracting process. The ideal candidate should have at least 14 years of contracts administration experience, strong organizational skills, and proficiency in contract management systems and AI tools.
Intermediate Backend Engineer (Ruby), AI Engineering, Custom Models
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 18, 2025
The Custom Models team at GitLab is responsible for developing and maintaining key components of GitLab AI, allowing customers to run GitLab Duo features in private environments. The team collaborates with various teams to ensure a complete lifecycle of features, focusing on customization controls and a smooth experience for large customers. The role involves fullstack development using JavaScript, Ruby on Rails, and Python, with opportunities to work on both frontend and backend components. The team values asynchronous work, code quality, and performance optimization.