Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Machine Learning Engineer - Dash
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description highlights a Senior Machine Learning Engineer role at Dropbox, emphasizing contributions to AI-driven innovations and impactful user experiences. The position involves designing large-scale ML systems, collaborating across teams, and advancing the company's mission. Requirements include expertise in ML/AI systems, programming languages, and experience with cutting-edge technologies. The role offers opportunities to shape future directions and influence millions of users through transformative AI solutions.
Project Manager (Marketing Operations)
Company: Vonage
Location: Mexico
Posted Dec 18, 2025
This job description outlines a Marketing Operations Project Manager role focused on project execution, cross-functional collaboration, and operational efficiency. It details responsibilities like managing workflows, maintaining communication, and coordinating stakeholders, alongside required skills in project management, communication, and software tools.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, emphasizing cross-functional collaboration, operational excellence, and strategic leadership. The position requires experience in program management, data-driven decision making, and aligning teams across Product, Engineering, Design, and GTM. Key responsibilities include defining strategic vision, managing operating cadences, and driving execution while maintaining transparency and accountability.
Staff Technical Program Manager - Carrier Integrations
Company: Shippo
Location: USA
Posted Dec 18, 2025
Shippo's mission is to support ecommerce through shipping solutions. The role involves managing carrier integrations and offers competitive benefits like healthcare, flexible work, and professional growth opportunities.
iOS Software Engineer - Mobile Infrastructure
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description highlights a critical role in enhancing Dropbox's mobile infrastructure, focusing on improving build systems and CICD pipelines. The position offers opportunities to collaborate with cross-functional teams and shape core systems impacting millions of users. Responsibilities include maintaining tooling, optimizing workflows, and supporting scalable solutions. Compensation ranges are provided for different US zones.
Sr. Analytics Consultant (Power BI)
Company: phData
Location: Latin America
Posted Dec 18, 2025
phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.
Engineer - Full Stack (Revenue Zone)
Company: Zapier
Location: North America
Posted Dec 18, 2025
Zapier is hiring a Full Stack Engineer to enhance customer experiences through AI collaboration, emphasizing innovation, diversity, and inclusive practices.
Graphic Designer
Company: GuidePoint Security
Location: USA
Posted Dec 18, 2025
This job description outlines a Graphic Designer role requiring 5+ years of experience to create branding assets, collaborate with marketing teams, and maintain design standards. It emphasizes creativity, technical skills, and cross-functional collaboration in a corporate B2B environment.
GTM Engineer
Company: Athennian
Location: USA
Posted Dec 18, 2025
Athennian promotes a growth-focused role with AI-driven demand creation, emphasizing collaboration across marketing, sales, and RevOps. The company highlights a dynamic startup culture, comprehensive benefits, and a remote-first work environment with strong emphasis on outcomes and learning.
Sales Development Representative
Company: Lattice
Location: USA
Posted Dec 18, 2025
The job posting highlights the role of an Inbound Sales Development Representative at Lattice, emphasizing a collaborative culture, growth opportunities, and competitive compensation including salary ranges, benefits, and variable pay.
Senior Software Engineer II - Messaging Platform
Company: HubSpot
Location: UK
Posted Dec 18, 2025
The text highlights HubSpot's messaging infrastructure team, emphasizing their role in handling massive scale email operations, ensuring reliability security and deliverability. It describes the team's work on intelligent routing, global IP networks, and mission-critical systems that power billions of messages monthly, impacting customer communication and business success.
Senior Consultant - NICE CXone
Company: TTEC Digital
Location: Philippines
Posted Dec 18, 2025
This job description outlines a remote Senior Engineer role at TTEC Digital focusing on NICE CXone software development with technical expertise requirements. It highlights benefits like medical/dental coverage, PTO, and remote work flexibility while detailing responsibilities across software design, testing, and team collaboration.