Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Backend Engineer
Company: Apollo.io
Location: India
Posted Dec 18, 2025
This job description highlights opportunities to work on cross-functional teams, contribute to technology architecture, and grow in a collaborative environment. It emphasizes mentorship, innovation, and quality-focused development with a modern tech stack.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, focusing on driving operational excellence through cross-functional collaboration. The position requires translating strategic vision into actionable plans, managing operating cadences, and leading initiatives across product, engineering, and executive teams. Key qualifications include extensive program management experience, data-driven decision making, and expertise in scaling operational systems for high-growth environments.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 18, 2025
This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.
Staff User Researcher
Company: Mozilla
Location: USA
Posted Dec 18, 2025
Mozilla's mission to build an open and free internet for all is highlighted through their work in AI, security, and user research. The job posting emphasizes collaboration, innovation, and commitment to diversity, with competitive benefits and a focus on impactful, user-centered strategies.
Head of Home Supply
Company: Airbnb
Location: Canada
Posted Dec 18, 2025
This job description outlines a leadership role at Airbnb Canada focused on growing the Homes Supply business through strategic initiatives, team collaboration, and market expansion. The position requires extensive experience in operations and leadership, with emphasis on driving growth, fostering innovation, and maintaining high-quality standards across diverse markets.
Integrated Campaign Specialist
Company: Vonage
Location: USA
Posted Dec 18, 2025
This job description highlights a high-visibility role with opportunities for immediate impact and cross-functional collaboration. The position requires managing integrated marketing campaigns, ensuring brand consistency, and delivering results through strategic planning and stakeholder engagement. Key responsibilities include coordinating teams, analyzing performance, and maintaining consistent messaging across the organization.
Senior Infrastructure Engineer
Company: KoBold Metals
Location: USA
Posted Dec 18, 2025
The text discusses challenges in the mining industry but highlights KoBold's innovative AI-driven exploration methods and successful discoveries. It outlines a technical role requiring infrastructure expertise and emphasizes the company's growth potential and commitment to diversity.
Senior Frontend Engineer - AI Engineering: Duo Chat
Company: GitLab
Location: North America,Latin America,EMEA
Posted Dec 18, 2025
This job description outlines a Senior Frontend Engineer role focused on developing AI capabilities for GitLab Duo Chat, collaborating across teams, and improving AI integration, testing, and performance in a remote, agile environment.
Strategic Account Executive
Company: GitLab
Location: Israel
Posted Dec 18, 2025
This job description outlines a Strategic Account Executive role focused on managing enterprise accounts, solving business problems, and driving growth through collaboration with cross-functional teams. It emphasizes opportunities for account expansion, strategic partnerships, and long-term customer success.
Staff User Researcher
Company: Mozilla
Location: UK,Canada
Posted Dec 18, 2025
Mozilla's job posting highlights a user research role with responsibilities in strategic research and collaboration, offering competitive benefits and a commitment to diversity and innovation.
Account Executive - Direct Mail (Nonprofit)
Company: MissionWired
Location: USA
Posted Dec 18, 2025
MissionWired helps nonprofits create impactful fundraising strategies, achieving over $45 billion in donations. They prioritize social change, diversity, and innovative campaigns while offering competitive benefits and remote work opportunities for Account Executives.
Full-Stack Software Engineer - Product Team
Company: Canopy Connect
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to join a growing Product Team as a FullStack Software Engineer, focusing on enhancing user experiences, building integrations, and revamping customer dashboards. The role emphasizes collaboration, ownership, and professional growth, with a competitive salary range for qualified candidates.