Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Engineer- Video Signalling (Java and Rust)
Company: Twilio
Location: Ireland
Posted Nov 15, 2025
The job posting is for a Software Engineer position at Twilio to design, build, and optimize the core signalling infrastructure for realtime video communications. The role involves collaborating with cross-functional teams, ensuring high performance and reliability, and staying current with advancements in video technologies.
Customer Success Program Manager (Scale)
Company: Panoptyc
Location: Philippines
Posted Nov 15, 2025
Panoptyc is a remote company revolutionizing loss prevention using visual AI and manual reviewers. They are seeking a Customer Success Manager to scale customer experiences through data automation and operational excellence. The role involves managing customer lifecycle, using data analytics, building scalable programs, creating dashboards, and collaborating cross-functionally. Strong data and operational skills are required, including proficiency with SQL, BI tools, and HubSpot.
Solutions Architect
Company: One Model
Location: UK
Posted Nov 15, 2025
One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.
Product Analytics Implementation Specialist
Company: Leonardo.Ai
Location: Australia
Posted Nov 15, 2025
LeonardoAI is advancing its generative AI platform to empower users with intuitive tools for creating high-quality images and videos. They are seeking a Product Analytics Implementation Specialist to help teams make data-informed decisions by validating event data across various tools and improving tracking processes. The role involves collaborating with engineers, documenting standards, and providing reliable data to support decision-making.
Sr. Manager - Enterprise Sales
Company: Zapier
Location: North America
Posted Nov 15, 2025
Zapier is a company that builds automation software to help businesses scale. They are hiring a Senior Sales Manager to lead their Enterprise Sales team, focusing on selling AI Orchestration platform offerings to customers worldwide. The role involves leading a team, recruiting talent, coaching, building relationships, driving sales operations, and contributing to the sales strategy. Zapier values diversity, inclusion, and remote work, and they have a nonstandard application process to promote equity.
Solutions Architect
Company: One Model
Location: USA
Posted Nov 15, 2025
One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.
Senior Product Manager - Personalization
Company: Spotify
Location: North America
Posted Nov 15, 2025
Spotify is seeking a Senior Product Manager to lead their AI Safety Platform team. The role involves driving product vision, strategy, and roadmap for AI safety, partnering with engineering and research teams, defining multimodal safety capabilities, and building data-driven feedback loops. The ideal candidate has experience in trust & safety systems, AI safety, and can balance internal customer needs with technical realities.
Senior Infrastructure Engineer
Company: KoBold Metals
Location: USA
Posted Nov 15, 2025
KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to discover high-quality copper deposits with less capital than the industry average. The company has a portfolio of over 60 projects and is backed by prominent investors. KoBold is seeking an Infrastructure Engineer to build reliable, scalable infrastructure that supports data-driven exploration insights.
Senior Software Engineer - MetaMask (Accounts Framework)
Company: Consensys
Location: USA
Posted Nov 15, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CoFounder of Ethereum. They have pioneered technological developments within the web3 ecosystem through their product suite including MetaMask, Infura, Linea, Diligence, and Phosphor. Consensys aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Revenue Operations Manager
Company: LI.FI
Location: EMEA
Posted Nov 15, 2025
LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Revenue Operations Manager to bring clarity and structure to their complex revenue ecosystem, spanning both on-chain and off-chain income streams.
Staff Product Manager - AI Eval Platform
Company: Dropbox
Location: USA
Posted Nov 15, 2025
This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.
Staff Fullstack Engineer (Python/Vue.js) - AI Engineering: Duo Chat
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 15, 2025
This job posting is for a role at GitLab working on AI-driven capabilities, specifically the Duo Chat group. The role involves boosting AI capabilities, integrating tools like Google Vertex AI, and shaping the roadmap. The ideal candidate will have experience with Ruby on Rails, Python, GraphQL, RSpec, and large language models. The role is remote and collaborative, with a focus on code quality, testing, and developing new tools.