Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Full Stack Developer - Product Studio

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a highly skilled Full Stack Developer role requiring 4+ years of experience with React, TypeScript, Node.js, and PostgreSQL. The ideal candidate will build scalable applications, debug issues, collaborate in an agile environment, and optimize SQL queries. Nice-to-have skills include Docker, Kubernetes, and CI/CD pipelines.

UX Developer

Company: Portland Webworks

Location: Remote

Posted Nov 12, 2025

The text describes a company called GovWebworks that builds web and mobile applications for clients, with a focus on the public sector. They value high-quality, accessible, and reusable designs, and use modern tools like React, NextJS, and Angular. The company emphasizes collaboration, agility, and continuous learning, and offers excellent benefits to employees.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Video Editor

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a skilled Remote Video Editor to create engaging content for real estate media, offering opportunities for career growth and collaboration with a dynamic team. The role requires expertise in video editing software, AI tools, and marketing strategies, with emphasis on creativity, attention to detail, and team leadership.

Near Shore Sr. IT Specialist

Company: CSG Inc.

Location: Remote

Posted Nov 12, 2025

CSG Inc is a managed IT service provider seeking remote IT specialists to join their growing team. The role involves providing IT consulting and support services to clients in various industries, including financial, healthcare, manufacturing, wholesale, and food and beverage. The position requires knowledge of basic computer and network troubleshooting, fluency in English, and experience with Microsoft 365, Google Workspace, Azure AD, and other technologies.

SEO & Digital Content Manager

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The role of SEO & Digital Content Manager at First Advantage is a remote position based in the Philippines. The company is a fast-growing global leader in cloud-based background screening and identity services. The role requires a data-driven individual with SEO knowledge to drive online traffic, create new sales leads, and generate brand awareness. The position reports to the Head of International Marketing and requires technical know-how, communication skills, and the ability to collaborate with various teams and agencies.

Senior IT Compliance Analyst

Company: Green Dot Corporation

Location: Remote

Posted Nov 12, 2025

Green Dot is seeking a Senior IT Compliance Analyst to join their Information Security team. The role involves ensuring IT operations align with regulatory requirements, internal policies, and industry best practices. The company offers a Work from Anywhere model and values diversity and inclusion.

Operations Specialist (Thai Speaker)

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The job posting outlines essential duties and responsibilities for a role, including ensuring accurate verification attempts, timely follow-ups, and proper documentation. It also lists job qualifications such as communication skills, relationship management, and attention to detail. The posting emphasizes equal opportunity employment and remote work arrangement.

Project Manager

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a Project Manager role that requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The ideal candidate should have experience in project management, excellent communication skills, and proficiency in project management tools like Asana. The role involves managing project timelines, facilitating communication between teams and stakeholders, identifying potential roadblocks, and ensuring deliverables meet client expectations.

(Senior) Analytics Engineer

Company: InPost

Location: Remote

Posted Nov 12, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers. The Data & AI department seeks a Senior Analytics Engineer to shape analytical standards, implement innovative solutions, and drive improvements across Poland and 7 international markets. The role involves conceptual work and hands-on coding, collaborating with various data and AI competencies.

Amazon PPC Analyst

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The Amazon PPC Analyst role involves leading the launch and optimization of PPC advertising campaigns on Amazon. Key responsibilities include conducting keyword research, developing and implementing PPC campaigns, managing budgets, collaborating with teams, using data analytics to refine campaigns, staying updated on platform changes, and generating performance reports. The role requires at least 3 years of experience in managing Amazon PPC campaigns, proficiency in tools like Helium10 and JungleScout, strong analytical skills, excellent communication abilities, and adaptability in a dynamic e-commerce environment.

Appointment Setter/BDR

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a proactive Appointment SetterBDR with outbound sales experience to generate leads and schedule appointments. It requires cold calling, CRM proficiency, and strong communication skills, with emphasis on meeting quotas and using sales tools.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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