Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Intermediate Site Reliability Engineer - Database Operations
Company: GitLab
Location: EMEA
Posted Nov 12, 2025
The role is for an Intermediate Site Reliability Engineer to join the Database Operations team at GitLab, focusing on PostgreSQL database infrastructure. The position involves automating operational tasks, improving system performance and reliability, and designing scalable solutions. The ideal candidate should have hands-on experience with PostgreSQL, infrastructure automation tools, and a proactive approach to problem-solving.
Staff Mobile Software Engineer - Android
Company: Gusto, Inc.
Location: Canada
Posted Nov 12, 2025
Gusto is seeking experienced Mobile Android Engineers to develop intuitive and scalable features for their app. The role involves collaborating with cross-functional teams to build solutions that empower small business owners and their employees. The company is at a pivotal moment with over 1MM monthly active users and a focus on mobile experiences.
Staff Software Engineer - Local Environments Team
Company: Gusto, Inc.
Location: Canada
Posted Nov 12, 2025
This role involves enhancing local development environments with AI, collaborating across teams, and improving productivity through tooling. The team focuses on reliable, efficient setups to maximize engineering velocity.
Software Engineer - Compute
Company: Vercel
Location: USA
Posted Nov 12, 2025
The role involves managing a fleet of clusters running hundreds of instances across various regions. The team builds a platform that powers compute at Vercel, providing primitives to run builds, serverless functions, middleware, edge functions, secure compute, and sandboxes. The ideal candidate has 5+ years of software engineering experience, preferably with Golang, and extensive experience with containers, virtual machines, Linux, and distributed systems. The role offers a great compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.
Experienced Software Engineer
Company: Automattic Careers
Location: Remote
Posted Nov 12, 2025
Automattic emphasizes open-source, user freedom, and innovation through products like WooCommerce and Gutenberg. They prioritize a positive, inclusive culture with flexible work arrangements and global collaboration.
Senior Technical Specialist - AI Risk Assessment
Company: Future of Life Organizations
Location: Remote
Posted Nov 12, 2025
The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.
Account Executive - SMB
Company: Sprout Social
Location: USA
Posted Nov 12, 2025
Sprout Social is hiring an Account Executive SMB to join their Sales & Success team. The role involves executing the sales process, closing new business, and meeting activity, pipeline, and new business metrics. The company offers a supportive environment for career growth, with opportunities to work with top brands and design one's own career path.
VP of Finance and Corporate Development
Company: Trafilea
Location: USA
Posted Nov 12, 2025
Trafilea is a consumer tech platform that builds and scales digitally native brands using AI and automation. They have over $1B in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries. The company offers strategic financial leadership, fundraising, investor relations, banking management, finance process modernization, corporate governance, and global eCommerce financial expertise.
Platform Lead – Intelligence & Personalization, AirCover
Company: Airbnb
Location: Remote
Posted Nov 12, 2025
This text promotes Airbnb's product management role, emphasizing innovation, community impact, and AI-driven solutions. It highlights opportunities to shape product strategies, collaborate across teams, and contribute to inclusive growth while showcasing the company's commitment to diversity and remote work flexibility.
Strategic Account Executive
Company: GitLab
Location: USA
Posted Nov 12, 2025
The role is a Strategic Account Executive for GitLab's Northeast region, focusing on enterprise accounts in New York or Boston. The candidate should have experience in enterprise sales, software development lifecycle, and infrastructure modernization. The role involves driving strategic growth, building partnerships, and shaping the future of software development.
Paid Search Manager
Company: Hostaway
Location: North America
Posted Nov 12, 2025
Hostaway is seeking a dynamic Paid Search Manager to own and lead their multimillion dollar program, driving measurable impact on growth and success. The role involves managing campaigns across multiple platforms, optimizing bids and budget, conducting keyword research, writing ad copy, designing AB tests, and staying current on PPC and SEM practices. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
ServiceNow Developer
Company: TTEC Digital
Location: Remote
Posted Nov 12, 2025
TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.