Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Backend Engineer - Revenue and Financial Automation

Company: Stripe

Location: Canada

Posted Nov 08, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate opportunities. The company offers various products and services, including Atlas, Business Network, Tax, Billing, RADS, and Forward Deployed Engineering. The Revenue and Financial Automation (RFA) team is building a modern revenue-focused financial management platform for digital native companies.

AI Business Operations Graduate

Company: Storyteller

Location: South Africa

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position with a competitive salary, benefits, and paid leave.

AI Business Operations Graduate

Company: Storyteller

Location: Hungary

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations and global brands, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position in Hungary with a competitive salary, 33 days of paid leave, and benefits. They are looking for a curious, adaptable graduate with an interest in technology innovation and problem-solving.

Staff Software Engineer - Host Pricing & Settings

Company: Airbnb

Location: USA

Posted Nov 08, 2025

Airbnb is seeking a Staff Software Engineer to help develop tools for Airbnb hosts. The role involves designing data workflows, building real-time serving systems, collaborating with cross-functional teams, and mentoring team members. The ideal candidate has 9+ years of experience, expertise in distributed data processing frameworks, and experience with the ML model lifecycle.

Technical Product Enablement Facilitator

Company: HubSpot

Location: Australia

Posted Nov 08, 2025

HubSpot is seeking a Product Trainer Facilitator to join the GoToMarket Enablement team. The role involves delivering product training to Sales, PreSales, Customer Success, and Support teams, with a focus on incorporating AI and AI Agents. The ideal candidate will have empathy for customer-facing employees, strong communication skills, and experience with GTM Enablement frameworks. They will work autonomously, build relationships across departments, and act as a Subject Matter Expert for new content development.

SEO Manager

Company: Market My Market

Location: USA

Posted Nov 08, 2025

This job posting describes a full-time remote SEO Manager role with responsibilities including strategic development, collaboration, training, reporting, and team leadership. The position emphasizes data-driven strategies, client account management, and company values like transparency and growth. The company highlights its recognition as a Great Place to Work and offers benefits like PTO and health insurance.

Senior Network Engineer

Company: Cendyn

Location: EMEA

Posted Nov 08, 2025

The Sr Network Engineer role involves managing and maintaining network infrastructure, including Citrix NetScaler, Cisco UCS, SAN, switching, routing, VMware, Palo Alto firewalls, and AWS/Azure cloud platforms. The position requires strong technical expertise, collaboration with cross-functional teams, and proactive network performance optimization. The ideal candidate should have relevant certifications, excellent problem-solving skills, and the ability to work effectively under pressure.

Sr. ServiceNow Developer

Company: 3GC Group

Location: Philippines

Posted Nov 08, 2025

The Sr ServiceNow Developer role involves supporting continuous improvement projects for an enterprise's ServiceNow implementation. The successful candidate will collaborate with a diverse workforce, communicate effectively with stakeholders, and provide expert configuration of ServiceNow. Requirements include 3+ years of IT service operations experience, 2+ years of ServiceNow development experience, excellent communication skills, and experience with Agile frameworks and integrations.

Enterprise Account Executive

Company: Sanity

Location: Norway,Denmark

Posted Nov 08, 2025

This text promotes Sanity.io's Account Executive role, highlighting opportunities to drive revenue growth, work with major clients, and leverage a supportive team environment. It emphasizes the company's innovative content platform, global expansion, and competitive benefits.

Sales Account Executive

Company: re:Members

Location: USA

Posted Nov 08, 2025

The job posting for a Sales Account Executive at reMembers highlights the company's mission to empower nonprofit organizations with powerful solutions. The role involves executive sales strategy, collaboration with marketing, and cross-functional work with other departments. The company offers competitive compensation, benefits, and a collaborative work environment.

Email Lifecycle Marketing Manager

Company: GrowthAssistant

Location: Philippines

Posted Nov 08, 2025

The company is seeking an Email Lifecycle Marketing Manager to join their growth marketing team. The role involves managing and optimizing lifecycle marketing programs, collaborating with creative and operational teams, and tracking performance metrics. The position offers a $400 sign-on bonus and benefits such as work from home, paid holidays, and health insurance. The ideal candidate should have 3+ years of experience in lifecycle marketing, email, and CRM, preferably in the mortgage or financial services industries. Strong project management skills, analytical skills, and communication skills are required.

Customer Enablement

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Enablement Specialist to design learning programs and drive product adoption.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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