Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Blockchain Data Wizard - Analyst or Scientist
Company: Allium
Location: Remote
Posted Nov 08, 2025
Allium is a company that aims to make blockchain data accurate, simple, and fast. They ingest, sanitize, and standardize data from over 100 blockchains, providing a platform for analysts and engineers to query and analyze the data. Allium serves customers such as Visa, Stripe, Grayscale, Phantom, and Uniswap, and is on a mission to organize blockchain data similar to how Google organized web data and Bloomberg organized financial data.
Manager, Software Engineering - Infrastructure
Company: Figma
Location: Remote
Posted Nov 08, 2025
Figma is looking to expand its Leadership team within the Infrastructure organization. The FigFile Content team manages file and asset operations, while the Developer Experience team focuses on build, test, and workflow systems. Both teams aim to improve scalability, security, and user experience. The roles require experience in managing engineering teams, working on internal infrastructure, and growing internal platforms.
Account Executive
Company: Allium
Location: Remote
Posted Nov 08, 2025
Allium is a company that provides accurate, simple, and fast blockchain data solutions. They aim to make blockchain data easily accessible and understandable by ingesting, sanitizing, and standardizing data from over 100 blockchains. Allium serves analysts and engineers, with customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. The company is on a mission to index and organize the world's blockchain data, similar to what Bloomberg did for financial data and Google did for webpages.
Enterprise Customer Success Manager
Company: Datadog
Location: Thailand
Posted Nov 08, 2025
The role of an Enterprise Customer Success Manager at Datadog involves proactively driving product adoption, building strong relationships with strategic customers, collaborating cross-functionally, and serving as a trusted advisor to help customers achieve their business goals. The position requires customer-centric skills, experience in customer success or account management, and fluency in Thai and English.
Senior Analytics Engineer Services
Company: Newsela
Location: Remote
Posted Nov 08, 2025
The text describes a contract role for a Data Engineering Contractor based in Mexico or Argentina, outlining responsibilities such as data pipeline development, SQL optimization, and collaboration with stakeholders. It lists required skills including SQL, Python, and cloud infrastructure experience, while noting the role's lack of company-sponsored benefits.
Product Designer
Company: Xapo Bank
Location: Remote
Posted Nov 08, 2025
The Xapo app provides a best-in-class experience for clients, enabling them to spend, protect, and earn on USD and BTC deposits. The role of a Product Designer is to shape a first-class user experience in partnership with cross-functional teams, focusing on transactions and creating intuitive interfaces. The ideal candidate should have experience designing native mobile apps and understand platform standards.
Client Support Specialist (Healthcare Facilities - B2B)
Company: Clipboard Health
Location: Canada, EU, South Africa, Jamaica, Philippines
Posted Nov 08, 2025
Clipboard Health is seeking highly motivated, customer-focused individuals to join their team as B2B Support Specialists. The role involves proactively solving client issues, preventing churn, and ensuring a seamless experience for healthcare facility clients. The company values a customer-centric mindset, strong communication skills, proactive problem-solving, and high accountability.
Onboarding Specialist
Company: Hostaway
Location: Remote
Posted Nov 08, 2025
Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are a profitable and growing company seeking a Customer Onboarding Specialist to ensure new clients transition smoothly onto their platform. The role requires 2+ years of SaaS experience, strong communication skills, and the ability to manage multiple onboarding projects.
Staff Software Engineer - Workflows Platform
Company: Lumos
Location: Remote
Posted Nov 08, 2025
The company is seeking a Staff Software Engineer to lead the design and implementation of a next-generation Workflows and Notifications Platform. The role involves building critical infrastructure for real-time, context-aware messaging and task orchestration across the Identity Governance product. The ideal candidate will have experience in event-driven systems, workflow orchestration, and notifications infrastructure, with a focus on scalability, reliability, and developer-friendly APIs.
Manager, Data Science - Core Data
Company: Figma
Location: Remote
Posted Nov 08, 2025
The Core Data Science team at Figma is responsible for upleveling the company's use of data. They work with other data scientists and engineering to implement new statistical methods, build data frameworks, and incorporate data into Figma's product. The team also supports the Infrastructure organization and collaborates with various teams to drive impact. The role requires experience managing data science teams, strong statistical methods knowledge, and a desire to build an inclusive culture.
Lifecycle Marketing Manager
Company: Shippo
Location: Remote
Posted Nov 08, 2025
Shippo is a shipping platform that provides merchants with world-class shipping solutions and competitive rates. They are hiring a Lifecycle Marketing Manager to own and scale their communication strategy across the entire customer journey, focusing on driving user engagement and business growth. The role involves defining and executing the lifecycle marketing strategy, developing and optimizing email marketing campaigns, and managing transactional email systems. Shippo offers a comprehensive benefits package, including healthcare coverage, flexible working arrangements, and professional growth opportunities.
Staff Product Manager - SMB (Ads)
Company: Reddit
Location: Remote
Posted Nov 08, 2025
The Reddit Ads team is looking for a senior product manager to help innovate and grow the team rapidly. The role involves setting a vision and strategy, driving execution, making data-driven decisions, collaborating cross-functionally, and communicating with executives. The ideal candidate has 8+ years of product management experience, a track record of developing product strategy, and strong analytical and problem-solving skills.