Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
2026 Intern – IBM Product Marketing (Austin, TX)
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
This internship at IBM offers opportunities to work on innovative projects in hybrid cloud and AI, with a focus on collaboration, creativity, and impactful marketing strategies. The role includes mentorship, leadership exposure, and a chance to showcase work to senior leaders.
People Coordinator
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
This job description outlines the role of a People Coordinator supporting global HR functions and AI automation initiatives. The position requires 2+ years of HR operations experience, strong analytical skills, and proficiency with HR systems. Responsibilities include providing end-to-end HR support, managing HR tickets, and collaborating with vendors. Preferred qualifications include experience with AI tools and digital HR platforms.
Expert Labs Project Administrator
Company: IBM
Location: BUDAPEST, HU
Posted Dec 18, 2025
The role involves supporting financial objectives through project management and accounting skills, requiring proficiency in English and Italian, with a collaborative team environment focused on delivering world-class services.
Network Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 18, 2025
IBM Consulting offers roles in cloud and AI innovation, emphasizing collaboration, technical expertise, and career growth through global client partnerships and continuous learning.
Technical Consultant-Cloud Security Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description outlines a role as an Application Security Consultant at IBM Consulting, focusing on software development, security expertise, and compliance. Responsibilities include managing SaaS applications, ensuring security baselines, and monitoring vulnerabilities. Required qualifications include a bachelor's degree and specific technical skills in security and compliance.
Group Manager- Transition
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation through agile methodologies and AI. It emphasizes career growth, strategic partnerships, and impactful work across industries.
Process Delivery Specialist-Record to Report TL
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 18, 2025
The text highlights IBM's innovative achievements and mission to improve business and society through technology. It also describes a job opportunity for a Team Lead in Accounting with requirements for skills in finance, analytics, and leadership.
Product Management - junior
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 18, 2025
This job description highlights opportunities to build foundational skills, collaborate across disciplines, and make a meaningful impact on IBM's product strategy. The role involves cross-functional teamwork, innovation, and contributing to strategic programs while gaining domain expertise in product lifecycle management.
Application developer-Mobile IOS
Company: IBM
Location: NO City, BR
Posted Dec 18, 2025
IBM Consulting offers career opportunities focused on client relationships, hybrid cloud, and AI innovation. The role emphasizes collaboration, growth, and delivering impactful solutions through global delivery centers.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This role involves leading teams to innovate and deliver solutions for clients using IBM's technology, focusing on collaboration and strategic growth.
Apptio - Digital Sales Specialist
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The text promotes IBM's Global Sales role, emphasizing collaboration, innovation, career growth opportunities, and the impact of solving complex business challenges. It highlights required skills and the potential for professional development in a dynamic environment.
Analista de crédito junior
Company: IBM
Location: Bogota, CO
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client relationships and hybrid cloud/AI solutions, alongside a bank's credit management role involving operational tasks, compliance, and technical expertise requirements.