Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr Managing Consultant- Supply Chain Procurement
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job posting highlights opportunities to work with global industry leaders, drive transformative supply chain projects, and access career growth in an innovation-driven environment. IBM Consulting seeks a Senior Managing Consultant with expertise in supply chain transformation, AI, and global collaboration, emphasizing impactful client engagement and strategic leadership.
Procurement Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a role in IBM Finance & Operations emphasizing collaboration, innovation, and career growth. It highlights responsibilities in procurement processes, compliance, and cross-functional teamwork while promoting IBM's culture of continuous learning and global impact.
Analyste Développeur .Net OCR (Val de Fontenay)
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 18, 2025
The text promotes IBM Consulting's role in innovative cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise. It highlights strategic initiatives for digital identity compliance and development opportunities in a supportive environment.
Procurement Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights IBM's Finance & Operations role, emphasizing career growth, skill development, and collaborative innovation in a dynamic global environment. The position requires procurement expertise in SAP and supply chain concepts, with opportunities for advancement and impactful contributions.
Expert monétique paiement - IBM Client Inovation Center - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 18, 2025
This text describes a consulting role at IBM focusing on digital transformation, collaboration with global clients, and career development through innovative technologies and strategic partnerships.
SAP MDG Consultant
Company: IBM
Location: Chicago, US
Posted Dec 18, 2025
The text describes the role of an SAP MDG Architect, emphasizing strategic and technical responsibilities in managing master data across SAP and non-SAP systems. It highlights collaboration with business teams, governance processes, and integration efforts to ensure data quality and compliance.
Package Specialist-Oracle Business Analytics
Company: IBM
Location: Mumbai, IN
Posted Dec 18, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines role responsibilities, required expertise in Oracle technologies, and preferred skills in agile methodologies and problem-solving.
Sr Managing Consultant Supply Chain - Planning & Logistics
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job posting highlights opportunities to work with global leaders, drive transformative supply chain projects, and access career growth in an innovative environment. IBM Consulting seeks a Senior Managing Consultant with expertise in supply chain transformation, AI, and logistics systems to lead strategic initiatives and collaborate on large-scale programs.
Senior Managing SAP Advanced Variant Configuration (AVC)
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job description outlines the SAP AVC Lead role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, growth opportunities, and technical expertise in SAP systems. The role highlights responsibilities in configuration modeling, integration with business processes, and continuous improvement, while promoting a culture of innovation and career development.
Talent Acquisition Partner (RPO) Querétaro
Company: IBM
Location: Mexico City, MX
Posted Dec 18, 2025
This text describes a Talent Acquisition Partner role at IBM, outlining responsibilities such as managing recruitment processes, collaborating with hiring managers, and ensuring client satisfaction. It details required qualifications, including a bachelor's degree, 7+ years of recruitment experience, and bilingual proficiency. The role emphasizes client management, data analysis, and contributing to talent acquisition strategies.
2026 Intern: Research Scientist – AI-powered Automation
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
IBM Research seeks interns to advance AI and foundation models, emphasizing innovation, collaboration, and expertise in areas like NLP, edge AI, and machine learning. The role requires strong technical skills and a passion for impactful research.
Analyste Développeur .Net OCR (Val de Fontenay)
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 18, 2025
The text promotes IBM Consulting's collaborative opportunities, innovation in cloud and AI solutions, and career development. It highlights technical expertise, strategic initiatives for digital identity, and requirements for developers with specific skills.