Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Quality Assurance Analyst
Company: IBM
Location: Leicester, GB
Posted Dec 18, 2025
IBM CIC offers a dynamic work environment with opportunities for career growth, extensive training, and a focus on innovation. The role involves performance testing and collaboration with clients, supported by robust technology and a culture of continuous learning. Benefits include flexible working, sabbaticals, and a commitment to diversity and inclusion.
Package Consultant-SAP HANA SCM QM
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation, and career growth. It outlines responsibilities involving SAP implementation, technical expertise, and collaboration with clients. The role emphasizes problem-solving, business process optimization, and professional development.
SAP Functional Consultant - EAM Consultant (Plant Maintenance)
Company: IBM
Location: Bedford, CA
Posted Dec 18, 2025
IBM Consulting offers a career focused on client collaboration and innovation, requiring SAP EAMPM expertise and emphasizing growth and technical integration.
Manager Security Product Research
Company: Corelight
Location: North America
Posted Dec 17, 2025
Corelight offers advanced network security solutions using open-source tools, enabling proactive threat detection and innovative product development. The role involves contributing to cutting-edge security prototypes and generating unique insights.
Package Consultant-SAP HANA Basis
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in SAP solutions. It outlines role responsibilities, required education, and technical skills needed for success in delivering technology-driven business results.
Sr Managing Consultant- Supply Chain- Manufacturing & Asset Management
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job posting highlights opportunities to work with global industry leaders, drive transformative projects in manufacturing, and access career growth in an innovative environment. The role emphasizes collaboration, AI-driven solutions, and impactful client partnerships, with a focus on sustainability and technological advancement.
LLM Engineer
Company: Docplanner
Location: Remote
Posted Dec 17, 2025
Docplanner Tech is a global healthcare innovation leader offering remote-friendly roles with competitive benefits. They focus on enhancing patient care through technology and diversity, seeking LLM engineers to join their mission-driven team.
LLM Engineer
Company: Docplanner
Location: Remote
Posted Dec 17, 2025
Docplanner Tech is a global healthcare innovation leader offering impactful roles in AI and ML. They emphasize diversity, remote work, and a mission to humanize healthcare through technology.
Order to Cash Process Owner (Transformation Leader)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
IBM seeks a leader to drive innovation and solve complex problems in technology. The role involves managing projects, improving processes, and collaborating with clients globally. Required skills include leadership, communication, and technical expertise in tools like SAP.
System Services Representatives - Austin
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The role involves providing technical support, coordinating client services, and ensuring system reliability. IBM emphasizes innovation and customer satisfaction in this position.
Business Transformation Consultant - HR Reinvention
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This role involves helping clients modernize HR through AI and tech, with responsibilities including analysis, consulting, and stakeholder management. Requirements include a bachelor's degree and 7+ years of HR experience.
Security Consultant - Data Security L3
Company: IBM
Location: Mumbai, IN
Posted Dec 18, 2025
This text describes a career in IBM Consulting focused on data security roles involving DLP and DAM engineering. It highlights collaboration with clients, strategic technologies, and professional growth opportunities while outlining technical responsibilities and qualifications.