Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Power BI Developer
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job posting seeks a PowerBI Developer to design dashboards, translate business requirements into data models, optimize report performance, and collaborate with teams. It requires expertise in Power BI tools, SQL, and data modeling, with preferred experience in modern data platforms and automation technologies.
Security Engineer II
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
HashiCorp seeks Product Security Engineers to enhance product security across cloud and self-managed solutions. The role involves secure design, threat monitoring, security assessments, and collaboration with R&D teams. Requirements include 6+ years of security experience and expertise in cloud environments, secure development practices, and vulnerability management.
Senior Integration Developer
Company: IBM
Location: Giza, EG
Posted Dec 18, 2025
This job description outlines a role in IBM Consulting focusing on integration solutions, requiring expertise in IBM technologies and collaboration with clients for innovative projects. It emphasizes career growth, technical skills in APIs and cloud platforms, and a culture of continuous learning and problem-solving.
Quality Assurance Representative - Japan Language
Company: IBM
Location: New Delhi, IN
Posted Dec 18, 2025
The job description outlines a Quality Assurance Representative role at IBM Finance & Operations, requiring Japanese fluency and experience in contract management. It highlights opportunities for growth, collaboration, and a supportive work environment.
Application Architect
Company: IBM
Location: Hong Kong, HK
Posted Dec 18, 2025
This job description highlights a career in IBM Consulting focused on cloud systems, collaboration, and innovation, emphasizing growth and global impact.
Senior BPM Developer
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This text describes a Senior BPM Developer role at IBM Consulting, emphasizing collaboration with global clients, leadership in workflow solutions, and technical expertise in IBM Business Automation Workflow. It highlights opportunities to impact hybrid cloud and AI initiatives while requiring strong technical skills and mentorship experience.
Order to Cash Process Owner (Compliance Lead)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
This text describes a job role at IBM's OTC Team Leader position, outlining responsibilities related to order-to-cash processes, team management, and process improvements. It emphasizes collaboration, innovation, and compliance while detailing required skills and qualifications for the role.
Test Developer Intern / Students Program
Company: IBM
Location: Mexico City, MX
Posted Dec 18, 2025
IBM Consulting's internship offers professional growth, collaboration with leading companies, and opportunities to work on impactful projects, fostering innovation and career development.
Snowflake Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 18, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in Snowflake and ETL tools, and opportunities for growth through a culture of evolution and empathy.
L2 Support Engineer
Company: IBM
Location: Hyderabad, IN
Posted Dec 18, 2025
IBM Software seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions. The role involves technical support, problem-solving, and collaboration with teams to enhance customer satisfaction and deliver high-quality software products.
Snowflake Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 18, 2025
This job description outlines a role as a Snowflake and ETL developer for IBM Consulting, focusing on data solutions for electric utility data initiatives. The position emphasizes collaboration with clients, innovation, and career growth within IBM's technology ecosystem. Key responsibilities include designing data pipelines, ensuring security standards, and working with advanced analytics teams.
Internship Admin, Go To Market, CDMX, México
Company: IBM
Location: Mexico City, MX
Posted Dec 18, 2025
IBM Consulting promotes career growth through innovation in hybrid cloud and AI solutions, emphasizing collaboration, technical expertise, and long-term development. The role involves working on cutting-edge projects with global clients and requires skills in problem-solving, communication, and adaptability.