Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Senior Data Scientist - Remote/Hydrid

Company: Preston Harris Group

Location: New York, NY

Posted Aug 08, 2025

Build state-of-the-art machine learning models for which you own from design all the way through to production, and communicate your results to broad technical…

ARMED GUARD

Company: Diversified Security Services, LLC

Location: Manhattan, NY

Posted Aug 07, 2025

We are seeking an Armed Guard (Active or Retired Law Enforcement) with a NY state armed guard license. Respond promptly to emergencies and provide first aid as…

Senior Data Analyst

Company: Metropolis

Location: New York, NY

Posted Aug 07, 2025

Craft complex SQL queries and perform ad hoc analysis to answer critical business questions and evaluate the impact of new features.

Senior Data Analyst - Radiology

Company: NYU Langone Health

Location: New York, NY

Posted Aug 07, 2025

Or related field that further developed your expertise in the business of health and healthcare. NYU Langone Health provides a salary range to comply with the…

Product Analyst

Company: Macy’s

Location: New York, NY

Posted Aug 07, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Ownership: Desire and ability to take ownership of…

Security Officer III

Company: National Grid

Location: Brooklyn, NY

Posted Aug 07, 2025

Valid driver's license with satisfactory driving history, per individualized assessment. Previous law enforcement experience 15+ years (municipal, state or…

Head Electrician

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Aug 07, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Business Analyst

Company: bEdge Tech Services

Location: New York, NY

Posted Aug 07, 2025

Proficiency in data analysis tools such as Tableau, Power BI, Looker, and analytics methodologies. Excellent communication skills to convey technical…

Senior Software Engineer - HSM

Company: BitGo

Location: New York, NY

Posted Aug 08, 2025

Experience in Git/GitHub and branching methodologies, code review tools, CI tools, etc. Bachelor's or Master's degree in Computer Science, Mathematics,…

Business Data Analyst – Hourly Data Management

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 07, 2025

To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

Associate Customer Service Rep-Post-2022 Contact Center

Company: National Grid

Location: Brooklyn, NY

Posted Aug 07, 2025

Scheduling field orders in alignment with customer expectations. Investigate and analyze customer issues and develop appropriate solutions to satisfy customer…

Journeyman Electrician

Company: High Leg 208 Volts Electrical Corp

Location: Queens, NY

Posted Aug 07, 2025

Valid electrician's license or certification as required by local regulations. Read and interpret blueprints, schematics, and technical drawings to determine…

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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