Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Apptio FinOps Consultant - IBM UK

Company: IBM

Location: London, GB

Posted Dec 17, 2025

The role involves guiding customers through cloud spending management using IBM Apptio tools, requiring expertise in FinOps and cloud platforms. The position offers growth opportunities and a collaborative environment with benefits like health insurance and parental leave.

Application Developer - Cloud Fullstack

Company: IBM

Location: Giza, EG

Posted Dec 17, 2025

IBM Consulting offers career growth through collaborative projects with leading companies, focusing on hybrid cloud and AI. The role involves fullstack development with mentorship and teamwork, emphasizing innovation and technical expertise.

Cross HW BPS-P IBM CAA

Company: IBM

Location: Praha, CZ

Posted Dec 17, 2025

IBM's Global Sales role emphasizes collaboration, innovation, and career growth, with responsibilities focused on partner success and revenue growth in Central Asia and Azerbaijan.

Project Governance Auditor

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 17, 2025

IBM Consulting offers a role with opportunities for professional growth, client collaboration, and innovation in technology. The position emphasizes skills development, impactful projects, and long-term career advancement through mentorship and strategic partnerships.

Senior Software Developer Lead - Post Si Validation Tools Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

The text highlights the India Systems Development Lab's contributions to technology innovation and its focus on advanced development models. It outlines job responsibilities requiring expertise in software development, firmware, and system verification, emphasizing leadership and technical skills.

C/C++ Software Developer (Telecom Domain)

Company: IBM

Location: Dallas, US

Posted Dec 17, 2025

This text describes a software developer role at IBM Consulting, focusing on modernizing legacy systems, collaborating with global clients, and leveraging technology platforms to drive innovation in hybrid cloud and AI solutions. The position emphasizes technical expertise in CC++, PLSQL, and UNIX/Linux scripting, with responsibilities spanning analysis, migration, and performance optimization.

Data Scientist - Advanced Analytics - IBM France H/F

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 17, 2025

This text describes a job role requiring advanced data analysis skills, proficiency in programming languages like Python, and expertise in tools such as Pandas and Matplotlib. It emphasizes a master's degree, bilingual abilities, and experience with AI and agile methodologies.

Package Consultant-SAP BTP

Company: IBM

Location: Mumbai, IN

Posted Dec 17, 2025

This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines technical responsibilities involving SAP BTP, integration tools, and DevOps practices, while highlighting the importance of expertise in SAP technologies and full-stack development.

Application Developer-SAP ABAP HANA

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

IBM Consulting offers career growth through hybrid cloud and AI projects, emphasizing collaboration, innovation, and technical expertise in SAP development. The role involves end-to-end feature development, stakeholder collaboration, and continuous learning, with a focus on long-term career development and client impact.

Analyste technico-fonctionnel Banque H/F - IBM Client Innovation Center - Val de Fontenay

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, innovation in cloud and AI, and professional growth through technical expertise and strategic partnerships.

Security Specialist Intern - Infrastructure Security

Company: IBM

Location: Giza, EG

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities emphasizing long-term client relationships, hybrid cloud/AI expertise, and innovative solutions. It outlines role responsibilities focused on cybersecurity and compliance, along with required technical skills in programming, cloud platforms, and infrastructure tools.

Package Consultant-Workday Absence, Time Tracking, Payroll

Company: IBM

Location: Kolkata, IN

Posted Dec 17, 2025

This role involves working in IBM's delivery centers to support infrastructure in industries like transportation and healthcare. Responsibilities include Workday implementation, legacy data conversion, and client collaboration. Required skills include Workday certification and strong analytical abilities.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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