Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Studentenpraktikum Data Science (f/m/x)

Company: IBM

Location: WIEN, AT

Posted Dec 17, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, innovative solutions, and a supportive culture. It highlights opportunities for growth, collaboration with leading companies, and benefits like flexible working hours and competitive compensation.

Associate Application Developer- Azure Cloud FullStack

Company: IBM

Location: Perth, AU

Posted Dec 17, 2025

The text promotes IBM Consulting's Associate Program, emphasizing professional growth, global client collaboration, and innovative technology solutions. It highlights opportunities for career advancement, technical development, and impactful problem-solving in a supportive ecosystem.

Account Technical Leader

Company: IBM

Location: Beijing, CN

Posted Dec 17, 2025

This role as an Account Technical Leader at IBM involves collaborating with clients on complex solutions, requiring technical expertise in cloud technologies and strong communication skills. IBM offers growth opportunities and a supportive culture.

FullStack Developer (AWS)

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 17, 2025

This role offers opportunities to work in IBM's innovation centers, contributing to hybrid cloud and AI solutions for global clients. Responsibilities include software development, problem-solving, and collaboration with industry leaders. Required skills involve cloud computing, code analysis tools, and system design, with a focus on innovation and career growth.

Recruiter

Company: IBM

Location: Hyderabad, IN

Posted Dec 17, 2025

IBM's CHQ functions emphasize teamwork, innovation, and career growth. The recruitment role involves managing the hiring lifecycle, sourcing candidates, and ensuring a positive candidate experience while supporting business needs through strategic hiring practices.

Application developer - DevOps Internship

Company: IBM

Location: Giza, EG

Posted Dec 17, 2025

The text promotes a DevOps Intern role at IBM Consulting, emphasizing hands-on experience with cloud technologies, collaboration with experts, career growth opportunities, and contributions to real client projects. It highlights a supportive culture, learning resources, and the potential to drive innovation through DevOps and cloud automation.

SAP FI Team Leader

Company: IBM

Location: Multiple Cities

Posted Dec 17, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation through SAP expertise, and career growth opportunities. The role involves strategic SAP FI solutions, technical delivery, and working within IBM's ecosystem to drive client impact.

Learning Portfolio and Project Manager

Company: IBM

Location: MADRID, ES

Posted Dec 17, 2025

This job description outlines a Learning Consultant role at IBM focused on managing global learning programs, collaborating with cross-functional teams, and driving talent development. The position emphasizes opportunities for impact, innovation, and career growth within a supportive culture.

Application Developer-SAP UX

Company: IBM

Location: Kolkata, IN

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in hybrid cloud and AI projects. It highlights required skills, development prospects, and the company's focus on client impact and employee empowerment.

Intern - Communication & Marketing

Company: IBM

Location: GRONINGEN, NL

Posted Dec 17, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles in marketing, client engagement, and leveraging IBM's technology to drive impactful solutions while valuing employee development.

Application Database Administrator

Company: IBM

Location: San Francisco, US

Posted Dec 17, 2025

This job posting seeks an IBM DB2 zOS Application Database Administrator with expertise in database administration, replication technologies, and specific technical skills. The role requires experience with Db2 for zOS architecture, system performance tuning, and Q Replication using IBM Infosphere Data Replication IIDR. Educational qualifications include a High School Diploma or GED, with a preference for a Bachelor's Degree.

DevOps Engineer – Product Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 17, 2025

This job description outlines a DevOps Engineer role requiring expertise in CICD pipelines, containerization, cloud platforms, and automation tools, emphasizing collaboration and operational excellence.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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