Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

IBM CIC offers career growth, training, and a supportive culture with opportunities to work on innovative AI projects. The role emphasizes collaboration, skill development, and impactful solutions for clients, while highlighting benefits like flexible working and professional certifications.

Associate Partner - SAP Financial Services

Company: IBM

Location: BARCELONA, ES

Posted Dec 25, 2025

IBM Consulting seeks an SAP Associate Partner to lead SAP-enabled business transformation projects, emphasizing innovation, client collaboration, and career growth opportunities. The role involves driving revenue growth, managing complex SAP implementations, and delivering value through expertise in finance, controlling, and reporting solutions.

Technical Business Analyst

Company: IBM

Location: Armonk, US

Posted Dec 25, 2025

This job posting outlines the role of a Technical Business Analyst at IBM Corporation, detailing responsibilities such as gathering requirements, designing solutions, and supporting system changes. It specifies required qualifications including a Masters degree or equivalent, technical expertise with various tools, and a salary range of $150,550 to $197,400 per year.

TLS Reals & Expansion Specialist

Company: IBM

Location: Brookhaven, US

Posted Dec 25, 2025

This job description highlights IBM's Global Sales role, emphasizing collaboration, innovation, and career growth opportunities. It outlines responsibilities like territory management, sales tool proficiency, and client relationship building, while promoting a supportive culture and impactful work environment.

Project Management (Delivery Coordinator)

Company: IBM

Location: Philadelphia, US

Posted Dec 25, 2025

This text describes a senior IT project management role at IBM requiring extensive experience in Agile methodologies, team leadership, and technical expertise. The position involves managing complex projects, ensuring quality standards, and collaborating with cross-functional teams. Key responsibilities include risk management, backlog prioritization, and leveraging technologies like Azure DevOps. The role emphasizes autonomy, problem-solving, and influencing organizational outcomes.

Digital Sales Specialist Automation Platform for Italian Market

Company: IBM

Location: Segrate, IT

Posted Dec 25, 2025

IBM offers an exciting fixed-term international assignment in Valencia, Spain, part of their Global Mobility Program. This role provides valuable international experience, career growth, and collaboration opportunities with a supportive team.

Senior Frontend Engineer

Company: Arize AI

Location: Remote

Posted Dec 25, 2025

Arize AI, a leading observability platform with $135M funding and 150+ enterprise customers, seeks a Senior Frontend Engineer to build scalable, intuitive AI tools. The role involves React/TypeScript development, collaboration with backend teams, and ensuring reliable workflows.

Senior Solutions Architect

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This text promotes IBM Consulting's career opportunities, emphasizing long-term client relationships, innovative solutions, and professional growth. It outlines the role of a Solution Architect, required expertise, and the company's focus on delivering impactful results through collaboration and technical excellence.

DevOps Engineer

Company: IBM

Location: Leicester, GB

Posted Dec 25, 2025

IBM CIC offers career growth opportunities in a supportive work environment with innovative projects, extensive training, and benefits like flexible working, certifications, and career development. The role emphasizes DevOps expertise and collaboration with diverse teams to drive technological advancements.

Gerente de RH

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This role involves leading HR strategies, fostering innovation, and managing teams to drive impactful growth within IBM's collaborative environment. The position emphasizes career development, digital transformation, and leveraging technology to create value for clients.

Data Scientist-Artificial Intelligence

Company: IBM

Location: Hyderabad, IN

Posted Dec 25, 2025

This role involves working in IBM's delivery centers to develop AI solutions, requiring Python expertise and data analysis skills, with preferred experience in cloud technologies and data tools like Tableau.

[IBM Japan:iX] Mobile Developer

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This job posting highlights opportunities to develop innovative mobile solutions using advanced technologies, collaborate with IBM's global resources, and grow professionally with career development paths. It emphasizes work-life balance initiatives and international collaboration.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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