Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Software Development Manager - Booking

Company: Jane App

Location: Canada

Posted Dec 12, 2025

This job posting highlights Jane's mission to simplify healthcare through innovation, offering remote-first work opportunities with a collaborative culture focused on growth and impact. The role emphasizes AI integration, team collaboration, and a supportive environment for professional development.

Partner Operations Manager

Company: Tines

Location: Ireland

Posted Dec 12, 2025

This job description outlines a role focused on designing and scaling partner ecosystems through operational systems and processes. The position requires collaboration across teams, data governance, and continuous improvement to ensure efficiency and scalability in partner operations.

Software Development Engineer III - Identity & Auth

Company: Mapbox

Location: USA

Posted Dec 12, 2025

Mapbox is a leading platform for location-aware businesses, offering robust tools and security features. The role involves developing secure identity management solutions and driving anti-fraud initiatives while maintaining a culture of operational excellence.

Account Executive - Core

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an experienced Account Executive to join their Sales team, emphasizing automation, AI collaboration, and remote work opportunities. The role highlights selling their platform to global customers, working with cross-functional teams, and contributing to enterprise solutions. The company promotes diversity, inclusion, and a commitment to equal opportunity employment.

Senior Graphic Designer

Company: HitPay

Location: Philippines

Posted Dec 12, 2025

HitPay seeks a senior graphic designer to create impactful visuals for campaigns and maintain brand consistency. The role requires creativity, fast execution, and proficiency in design tools, with opportunities to innovate while aligning with the company's growth in Southeast Asia's payments sector.

Engineering Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an Engineering Manager to lead their AI Capabilities team, focusing on building scalable AI infrastructure and fostering collaboration across teams. The role emphasizes innovation, diversity, and a supportive work environment with opportunities for growth and impact.

Staff Software Engineer

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and financial infrastructure. The company collaborates with Visa to address technological challenges for banks and fintech firms. The job description highlights development of secure, scalable systems using AWS and microservices architecture.

Customer Success Services Project Manager

Company: Blackbaud

Location: USA

Posted Dec 12, 2025

This job posting outlines a Project Manager role at Blackbaud with responsibilities including managing professional services projects, ensuring customer satisfaction, and collaborating with cross-functional teams. The position requires 13 years of experience, strong communication skills, and proficiency with project management tools. Benefits include remote work flexibility, competitive compensation, and comprehensive insurance coverage.

Software Engineer

Company: Allium

Location: Singapore

Posted Dec 12, 2025

Allium addresses blockchain data challenges by providing a solution that simplifies access, highlights their mission to index blockchain data like Bloomberg and Google, and emphasizes their customer base and technical capabilities.

Conversational AI Bot Developer

Company: TTEC Digital

Location: USA

Posted Dec 12, 2025

TTEC Digital seeks a Google CCAI Developer to enhance customer experiences. The role involves AI solutions, collaboration, and offers competitive compensation and benefits.

Marketing Analytics Manager

Company: Consensys

Location: USA

Posted Dec 12, 2025

Consensys is a leading blockchain and web3 software company pioneering technological developments within the web3 ecosystem. Their mission is to make the decentralized web universally accessible, offering roles in data analytics and marketing to drive growth and attract millions of users.

Director Statistical Programming

Company: ClinChoice

Location: UK

Posted Dec 12, 2025

This job posting highlights a senior role at ClinChoice, a global CRO, emphasizing opportunities for impactful leadership in statistical programming, collaboration with cross-functional teams, and alignment with regulatory standards. The position requires extensive experience in pharmaceutical industries and offers career growth within a supportive, diverse environment.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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