Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Platform Product Analyst (PLG & Mixpanel Expert)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

This text promotes Gcore's role as a global infrastructure provider seeking a Platform Product Analyst. It highlights opportunities to work on AI-driven solutions, cross-functional collaboration, and career growth with competitive benefits.

Staff Cloud Database Engineer

Company: WeightWatchers

Location: United States

Posted Dec 12, 2025

WeightWatchers is a globally recognized digital health company focused on promoting healthy habits and innovative solutions through technology and clinical research, aiming to enhance members' well-being and sustainability.

Systems Infrastructure Engineer

Company: DeepIntent

Location: Banja Luka, Bosnia or Belgrade, Serbia

Posted Dec 12, 2025

DeepIntent focuses on healthcare advertising with data-driven solutions. They seek a Systems Infrastructure Engineer with Linux and cloud expertise, emphasizing automation, security, and collaboration with cross-functional teams.

Content Manager

Company: Netwrix

Location: Remote

Posted Dec 12, 2025

This job posting seeks a Content Manager with skills in content production, SEO, and collaboration tools. The role emphasizes editorial workflows, AI integration, and cross-departmental coordination. The company highlights values like customer focus, transparency, and innovation, along with benefits like health insurance, career growth opportunities, and a collaborative work environment.

Full Stack Software Engineer

Company: CompassX Group

Location: Remote - CST Timezone

Posted Dec 12, 2025

CompassX promotes itself as a innovative and growth-oriented company, offering a Senior FullStack Software Engineer role with opportunities for technical leadership and career development. The job description highlights scalable projects, collaboration with cross-functional teams, and recognition as a top workplace.

Staff Software Engineer - Authorizer Enablement

Company: Visa

Location: Brazil

Posted Dec 12, 2025

Pismo, a tech company founded in 2016 and partnered with Visa, offers cloud-based solutions for banking innovation. The job description highlights roles in development, architecture, and collaboration with extensive qualifications.

Director - Sales Strategy

Company: Zendesk

Location: Remote

Posted Dec 12, 2025

This job description outlines a Director Sales Strategy role at Zendesk, emphasizing global revenue growth, team leadership, and cross-functional collaboration. It highlights the company's focus on customer relationships, flexible work arrangements, and inclusive workplace culture with a competitive salary range.

Clinical Network Recruiter I (Entry level)

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 12, 2025

This job posting describes a remote Clinical Network Recruiter position requiring outbound sales calls, remote work setup, and specific qualifications. It outlines responsibilities, qualifications, core competencies, and physical requirements for the role.

Senior RevOps Analyst (AI-Native)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

Gcore offers innovative infrastructure solutions for AI and cloud services, with global reach and career opportunities. The role emphasizes data analysis, automation, and AI integration, supported by competitive benefits and a collaborative environment.

Software Engineer Rust Shopify

Company: ParcelHero

Location: Philippines

Posted Dec 12, 2025

ParcelHero promotes itself as a innovative, fast-paced remote-first company offering career growth opportunities and cutting-edge solutions. The text highlights their global expansion, technology-driven approach, and technical job requirements for a senior engineering role with competitive compensation.

Frontend Engineer Editor Team

Company: ThriveCart

Location: Remote

Posted Dec 12, 2025

ThriveCart is a leading no-code sales platform for digital creators, offering tools to boost revenue and scale businesses. They seek a tech-savvy developer with cloud experience and entrepreneurial spirit for a collaborative role.

Senior Backend Engineer

Company: Goodnotes

Location: Europe & Asia

Posted Dec 12, 2025

Goodnotes seeks innovative collaborators to advance AI-human collaboration through transformative digital notetaking. The role emphasizes ownership, user-centricity, and cross-functional teamwork across global teams, with opportunities to shape APIs for millions of users.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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