Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Research Scientist (L5) - Member Understanding Foundations

Company: Netflix

Location: USA

Posted Dec 11, 2025

Netflix seeks a Research Scientist to enhance understanding of its members through machine learning, offering competitive compensation and comprehensive benefits. The role emphasizes innovation, cross-functional collaboration, and impactful contributions to product development.

Brand Marketing Manager

Company: Neowiz

Location: USA

Posted Dec 11, 2025

NEOWIZ seeks a Brand Marketing Manager to lead US marketing for Brown Dust 2, emphasizing bold game creation and community engagement. The role involves event planning, IP collaborations, and cultural localization, with compensation ranging from $110k to $150k.

Graphic & Web Designer

Company: Bamboo Works

Location: Philippines

Posted Dec 11, 2025

A part-time remote Graphic & Web Designer role offers creative collaboration on a new platform for entrepreneurs. Responsibilities include website design, social media content, and branding. Competitive rate with flexible hours.

Solutions Architect II

Company: ExtraHop

Location: USA

Posted Dec 11, 2025

The ExtraHops Solutions Architecture team emphasizes customer success and tackling complex business/technology challenges across industries. The role involves designing data visualizations, analyzing network topologies, and developing solutions to improve incident response. Required qualifications include cybersecurity experience, networking knowledge, and scripting skills, with a focus on impactful technical and strategic contributions.

Data Platform Migration Lead

Company: Data Meaning

Location: USA

Posted Dec 11, 2025

This job description seeks a Data Platform Migration Lead with expertise in Data Vault 20, Snowflake engineering, and ETL-to-ELT modernization. The role involves leading Informatica retirement initiatives, designing data architectures, and managing BI migrations while coordinating cross-functional teams and vendor evaluations.

Product Manager (Mobile Apps)

Company: Ideaware

Location: Colombia

Posted Dec 11, 2025

This job posting highlights a Product Manager role at an innovative Healthtech startup focused on transforming healthcare delivery. The position emphasizes fast turnarounds, collaboration with design/engineering teams, and competitive benefits like remote work and competitive pay. It attracts candidates with experience in mobile app development and a passion for impactful product work.

Senior Ruby On Rails Developer

Company: Ideaware

Location: Colombia

Posted Dec 11, 2025

This job posting highlights a remote Senior Ruby on Rails Developer role with competitive pay, impactful projects, and collaboration opportunities. Responsibilities include backend development, API design, and mentoring, requiring experience with Rails, databases, and cloud platforms.

Behavioral Health Care Manager

Company: Triplemoon Clinical

Location: USA

Posted Dec 11, 2025

This text describes a behavioral health care manager role emphasizing collaborative care, evidence-based interventions, and patient support. It outlines responsibilities like clinical screening, goal setting, and behavioral interventions, along with qualifications and benefits such as remote work opportunities and professional development.

AI Design Quality Reviewer (Graphic Design)

Company: Canva

Location: Australia

Posted Dec 11, 2025

This role involves evaluating AI-generated designs, collaborating with global teams, and ensuring quality through structured testing and feedback. The position requires attention to detail, system refinement, and cross-functional teamwork to shape Canvas' generative design future.

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 11, 2025

This job description highlights a Senior Actuarial Analyst role with responsibilities in actuarial analysis, pricing models, and collaboration with underwriting teams. Qualifications include advanced education, actuarial exams, and experience. The company emphasizes a supportive work environment, competitive compensation, and inclusive culture with benefits and professional development opportunities.

Principal Consultant

Company: Da Vinci

Location: USA

Posted Dec 11, 2025

Da Vinci's WMS solutions, recognized by Gartner, offer growth opportunities. The Principal Consultant role requires expertise in WMS implementations, with competitive benefits and a focus on customer success and innovation.

Content Partnerships Lead - Learn Grid Studio

Company: Canva

Location: Australia

Posted Dec 11, 2025

This job description highlights a strategic role at Canva focused on expanding educational partnerships and content ecosystems. The position offers opportunities to drive innovation in education technology, with benefits including equity packages, flexible leave, and a collaborative work environment. The company emphasizes mission-driven growth and global impact through curriculum-aligned resources.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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