Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

VP of Sales, (Ad-tech/DSP/SSP/CTV exp required)

Company: Pixalate, Inc.

Location: EMEA

Posted Dec 10, 2025

Pixalate seeks a VP of Sales EMEA to drive growth and partnerships in AdTech. The role involves strategic deals and leveraging their fraud protection platform, offering competitive benefits and flexible work.

Engineering Manager (BE) - Permissions and Capabilities

Company: Canva

Location: Australia

Posted Dec 10, 2025

This job description highlights Canva's opportunity to lead engineering teams scaling global platforms, emphasizing growth, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and a focus on psychological safety. The role combines technical leadership with impactful infrastructure development for millions of users.

Senior Software Engineer - Back End

Company: Tillster, Inc.

Location: Portugal

Posted Dec 10, 2025

Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.

Support Specialist (VoIP)

Company: Talent Hackers

Location: Nigeria

Posted Dec 10, 2025

This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.

Gen AI Engineer

Company: ArangoDB

Location: Europe

Posted Dec 10, 2025

ArangoDB is seeking a Gen AI Engineer to contribute to their mission of simplifying complex data work. The role involves developing AI capabilities, building solutions for GenAI use cases, and integrating LLMs. The company emphasizes a diverse, inclusive culture with global opportunities and a focus on innovation in data platforms.

Customer Experience Sr. Manager

Company: Apollo.io

Location: UK

Posted Dec 10, 2025

The Customer Experience Senior Manager role at Apollo focuses on transforming support through AI and proactive insights, leading teams to enhance customer experiences and drive product improvements.

Senior Product Manager - Noa Notes

Company: Docplanner

Location: Spain

Posted Dec 10, 2025

DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.

Cyber Security Specialist

Company: Sentrabyte Digital Solusi

Location: Remote

Posted Dec 10, 2025

Sentrabyte Digital Solusi seeks a Cyber Security Specialist with penetration testing expertise. The role offers remote work, competitive pay, and a collaborative environment focused on real-world security projects.

Solution Executive - Public Sector

Company: Insight

Location: USA

Posted Dec 10, 2025

Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.

Forma Strategy Mgr

Company: Autodesk

Location: UK,Netherlands,Norway

Posted Dec 10, 2025

Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.

Content Producer

Company: Skyrocket Studios

Location: Philippines

Posted Dec 10, 2025

The text outlines job responsibilities for a production management role, detailing tasks such as collaborating with directors, coordinating team schedules, conducting research, and managing budgets. It also lists required skills and qualifications, emphasizing organization, communication, and industry knowledge.

Senior Product Designer - Commerce Platform

Company: Netflix

Location: USA

Posted Dec 10, 2025

This text promotes Netflix's global entertainment services and a product designer role with opportunities for innovation, collaboration, and comprehensive benefits. It highlights the company's reach, design systems, and commitment to diversity.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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