Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Customer Success Analyst

Company: H1

Location: Remote

Posted Dec 09, 2025

H1's mission is to provide equitable healthcare through data and AI, offering roles in Customer Success with competitive compensation and benefits, emphasizing diversity and innovation in healthcare solutions.

Data Migration Engineer

Company: Mark43

Location: Remote

Posted Dec 09, 2025

This job posting outlines the role of a Data Migration Engineer at Mark43, emphasizing responsibilities like designing migration strategies, ensuring data integrity, and collaborating with cross-functional teams. It lists qualifications such as a computer science degree, SQL expertise, and cloud platform familiarity. The position highlights problem-solving skills and communication abilities required for the role.

Talent Acquisition Coordinator

Company: JumpCloud

Location: Bangalore

Posted Dec 09, 2025

The Talent Attraction Coordinator role at JumpCloud offers opportunities to impact employee experiences, provide administrative support, and grow within a hypergrowth tech company.

Cloud Architect NodeJs React

Company: 3Pillar

Location: India

Posted Dec 09, 2025

This job posting seeks a Software Architect with expertise in cloud technologies and leadership skills. The role involves designing solutions, mentoring teams, and contributing to global projects. 3Pillar offers flexible work, career growth, and a collaborative environment.

Software Development Engineer III, GL-JS, Maps Rendering

Company: Mapbox

Location: Remote

Posted Dec 09, 2025

Mapbox is a leading real-time location platform with over 4 million developers. Their Maps Rendering team develops cutting-edge mapping tech, offering opportunities to work on advanced graphics and cross-platform solutions. The company emphasizes innovation, collaboration, and diversity.

Solution Architect (Post-Sales)

Company: Zafran.io

Location: USA

Posted Dec 09, 2025

Zafran seeks a Solution Architect to bridge technical gaps, leveraging their advanced cybersecurity solutions. The role involves onboarding, integration, and collaboration with cross-functional teams, requiring 3+ years of backend experience and a customer-focused mindset.

AI Offense-Defense Dynamics Lead Researcher

Company: Future of Life Organizations

Location: Remote

Posted Dec 09, 2025

This job description outlines a research role focused on AI risk management, emphasizing the development of frameworks to analyze how AI technologies impact societal safety. The position involves interdisciplinary research, modeling, and policy guidance while offering remote work with occasional travel. CARMA seeks candidates with expertise in systems modeling, AI governance, and risk assessment to address transformative AI risks.

Claims Examiner | Commercial Trucking

Company: Sedgwick

Location: Remote

Posted Dec 09, 2025

Sedgwick seeks experienced claims examiners to join a globally recognized company offering career growth, work-life balance, and comprehensive benefits. The role involves complex claim processing in a supportive environment, with opportunities for professional development and a positive workplace culture.

Full Stack Ruby on Rails Developer

Company: Acquird.io

Location: Remote

Posted Dec 09, 2025

This job posting highlights a profitable B2B SaaS company seeking Senior+ Devs for a remote role in Canada. The position offers opportunities to work with top-tier tech stacks, collaborate on complex projects, and enjoy benefits like equity options, unlimited vacation, and professional development stipends.

Senior Backend Developer

Company: Kodify

Location: Remote

Posted Dec 09, 2025

Kodify's job posting highlights their 15 years of success in creating worldclass video content and hightraffic websites. The company emphasizes a strong culture, remote work flexibility, and comprehensive benefits including a sabbatical, health budget, and learning stipend. They seek a Senior FullStack Developer with expertise in Node.js and NoSQL databases, offering opportunities for innovation and professional growth.

Cyber Intelligence Laureate

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job description outlines a cybersecurity leadership role requiring 15+ years of experience in cybersecurity, intelligence, and public-private partnerships. Responsibilities include strategic advisory, operational excellence, and external engagement. The position offers a remote-first work environment with competitive compensation and benefits.

Producer

Company: Canva

Location: Brazil

Posted Dec 09, 2025

This job description outlines a 6-month role in Sao Paulo focusing on leading creative projects across LATAM, mentoring junior analysts, and managing cross-functional collaborations. It emphasizes flexibility, attention to detail, and cultural relevance in creative production.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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